[Remote] VP, Internal Communications at LaunchDarkly

United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SoftwareIndustries

Requirements

15+ years of experience in Internal or Employee Communications, Talent Brand, or related strategic communications roles, including leadership roles within high-growth or enterprise B2B organizations
Proven track record building and leading integrated communications strategies that elevate brand reputation and employee engagement
Exceptional storytelling, writing, and executive communication skills with experience influencing C-level leaders and boards
Deep understanding of how to manage communications strategy through periods of transformation and scale
Experience leveraging employee insights and engagement data to shape communication strategies
A collaborative leadership style and commitment to fostering a culture of inclusion, transparency, and accountability
Strategic and empathetic communicator who believes that brand and culture are deeply connected
Brings creativity, clarity, and empathy to every story told
Thrives in collaborative, high-growth environments where able to build, lead, and scale new programs and teams
Confident advising executives, managing through complexity, and communicating during both steady-state and high-stakes moments
Inspires teams through authenticity, inclusion, and a shared sense of purpose

Responsibilities

Develop and execute an integrated communications strategy that enhances LaunchDarkly’s global reputation and reinforces our mission, vision, and values
Serve as a trusted advisor to the Chief People Officer, CEO, President and executive team on all aspects of communications, talent brand reputation, and culture storytelling
Shape and evolve a cohesive corporate narrative that connects LaunchDarkly’s purpose — helping every software team build better, faster — with our market position and company culture
Lead internal communications to ensure employees are informed, inspired, and connected to LaunchDarkly’s mission and strategy
Partner cross-functionally with People, Marketing, Product, Finance and other teams to align communications strategies with business goals and company milestones
Create feedback loops that surface insights into employee sentiment and inform communication priorities
Establish clear metrics for success, operational discipline, and scalable systems to measure communications impact
Own Internal Communications and Employee Communications and build a best-in-class team that amplifies our voice and values across the world

Skills

Key technologies and capabilities for this role

Internal CommunicationsEmployee EngagementStrategic CommunicationsStorytellingExecutive CommunicationsCross-Functional CollaborationTalent BrandCulture BuildingCommunications StrategyMetrics and Feedback

LaunchDarkly

Feature management platform for software developers

About LaunchDarkly

LaunchDarkly provides a platform for developers to manage and automate software features. Its main product is a feature management platform that allows developers to control software features, enabling safe code shipping, self-serve experimentation, personalized user experiences, and improved reliability of applications. This platform allows developers to revert feature behaviors without code changes, enhancing productivity. LaunchDarkly operates on a subscription model, charging clients for access to its services. The platform helps clients innovate quickly, automate software releases, reduce delivery costs, and maximize the impact of software features. The goal is to improve software development processes for a diverse range of clients in the DevOps market.

Oakland, CaliforniaHeadquarters

2014Year Founded

$321.3MTotal Funding

SERIES_DCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Flexible work environment - Making an inclusive space for everyone means recognizing we all have our own individual working styles and needs.

Health and wellness - LaunchDarkly offers full coverage with health, dental, and vision plans for you and your dependents.

Salary and options - We're all in this together. LaunchDarkly offers competitive pay, equity, and the option to participate in a 401(k) program.

Learn and grow - We love to see our own continue to grow their skill sets—whether that's taking a class or attending a conference.

Risks

Competition from Harness, acquiring Split.io, threatens LaunchDarkly's market share.

Guardian Edition's complexity may confuse customers and complicate sales.

Expansion into the EU region may increase operational costs and regulatory scrutiny.

Differentiation

LaunchDarkly offers advanced feature flagging and experimentation capabilities for progressive delivery.

The platform supports EU data residency, enhancing compliance for European clients.

LaunchDarkly integrates feature management with CI/CD pipelines for seamless software delivery.

Upsides

LaunchDarkly's Galaxy Product Release enhances personalized user experiences and feature optimization.

The appointment of Claire Vo as CPO is expected to drive platform innovation.

Recognition as a Strong Performer by Forrester boosts LaunchDarkly's market credibility.

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