Retail Success Manager
SalsifySalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, HealthcareIndustries
Requirements
- Ensures effective merchandise presentation, including accurate and competitive pricing, proper signing, in-stock, and inventory levels
- Budgets and forecasts sales; assesses economic trends and community needs
- Models, enforces, and provides direction on proper Customer/Member service approaches and techniques to resolve needs, complaints, and issues within Company guidelines
- Oversees implementation of and participates in community outreach programs; encourages Associates to serve as good community members
- Ensures compliance with Company and legal policies, procedures, and regulations by analyzing reports, implementing asset protection and safety controls, overseeing reviews, developing action plans, and directing Associates on confidentiality
- Provides supervision and development for Associates by hiring, training, mentoring, assigning duties, providing recognition, and fostering a culture of belonging
- Ensures provision of quality eyewear by consulting/educating Members/Customers, selecting products, obtaining measurements, verifying prescriptions, maintaining confidentiality, performing minor frame repairs, and maintaining Optical equipment
- Upholds Open Door Policy by meeting with Associates, listening to concerns, researching issues, reviewing policies, and suggesting resolutions
- Coordinates, completes, and oversees job-related activities by developing stakeholder relationships, supporting plans/initiatives, identifying/communicating goals, building accountability, measuring progress, addressing improvements, and promoting adaptability/continuous learning
- Ensures compliance with company policies/procedures and supports mission, values, ethics/integrity by implementing action plans and utilizing Open Door Policy
Responsibilities
- Drives sales in the Vision Center
- Provides direction and guidance to Associates on customer service
- Oversees safety, operational, and quality assurance reviews; develops/implements action plans to improve performance
- Directs Vision Center Associates in executing Company programs and strategic initiatives
- Provides supervision and development opportunities for Associates (hiring, training, mentoring, assigning duties, recognition, culture of belonging)
- Ensures compliance with company and legal policies, procedures, and regulations
- Supports company mission, values, and standards of ethics and integrity
Skills
Sales Management
Merchandise Presentation
Inventory Management
Budgeting
Forecasting
Customer Service
Community Outreach
Asset Protection
Safety Compliance
Team Supervision
Hiring
Training
Mentoring
Optical Equipment Maintenance
Prescription Verification
Eyewear Consultation
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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