Business Development Manager
Seer InteractiveSalary not specified
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial ServicesIndustries
Requirements
- At least 2 years of Business Banking experience
- Preferred: 5+ years Business Banking experience
- Preferred: 1+ year of phone based sales experience
- Preferred: Formal credit training
Responsibilities
- Manage, retain, and deepen an assigned book of complex and high net worth small business owner relationships through retention and cross-selling additional business products and services
- Acquire new relationships through assigned leads, referrals, sales campaigns, etc
- Build and foster a strong team of partners (e.g., Treasury Management Officer, Merchant Services, Business Card Reps, Market Credit Exec, Sales Support) to best support customers
- Multitask successfully in a virtual setting while proactively engaging clients and prospects
- Efficiently navigate customer relationship management software and other relevant applications simultaneously
- Actively utilize Sales Relationship Management system with calls, pipeline activities, and sales results
- Maintain a regular calling cadence on clients and leads to generate high quality new deposit, treasury, and lending business to achieve or exceed targets
- Demonstrate proficient understanding of complex business cash flow cycle, including treasury management, operating cash flow, and business financial statements
- Assess customer needs and recommend alternative products or solutions through defined sales processes
- Effectively establish rapport with clients and prospects, maintain clear product and service knowledge to understand the business’ operating model, and recommend appropriate product solutions
- Refer customers to appropriate channels for complex Treasury Management and Merchant Service product needs and follow up to ensure products/accounts are opened and engaged
- Understand proper problem resolution and refer servicing issues to the appropriate servicing call center or support associate
- Hold accountability for the execution of risk management/compliance protocols within the sales process and in all client and prospect interactions
- Adhere to all regulatory requirements as well as internal policies and procedures
- Collaborate on various special projects or initiatives as assigned
- Hold self and others accountable for demonstrating Capital One’s values in interactions with peers, customers, direct reports, and supervisors
Skills
relationship management
sales
business credit
CRM software
treasury management
lending
multitasking
phone-based sales
client retention
cross-selling
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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