[Remote] VIP Host, New Jersey at DraftKings

United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

At least 3 years of experience in a Sales, Account Management, or customer-facing role
Experience with sports betting, gaming economies, and player behavior
Comfortable working in a fast-paced, highly collaborative, and entrepreneurial environment
Analytical mindset with a proven ability to make quick and confident decisions on data and trends
Willingness to travel and work nights and weekends
Experience with VIP engagement strategies and player relationship management
Strong communication and interpersonal skills
Ability to understand and develop strong, authentic, and trusted player relationships
Familiarity with responsible gaming policies and guidelines
Ability to work in a regulated gaming environment

Responsibilities

Create new business revenue by understanding and developing strong, authentic, and trusted player relationships
Manage all aspects of the relationship with the player through local events, regular communications, and escalation responses
Maintain a thorough understanding of the market while proactively providing new game offerings, promotions, channels, and platforms to players
Lead player reactivation efforts to increase engagement
Compile player feedback to support improvements to the platform and identify opportunities
Execute against all VIP policies and guidelines, including responsible gaming policies
Develop and implement strategies to increase player loyalty and retention
Collaborate with internal teams to identify and implement new business opportunities
Provide exceptional customer service to players and internal stakeholders
Stay up-to-date with industry trends and emerging technologies to optimize player experience

Skills

DraftKings

Online platform for fantasy sports and betting

About DraftKings

DraftKings operates in the online gaming and entertainment industry, focusing on daily fantasy sports, sports betting, and online casino games. Users can engage in daily fantasy sports contests for cash prizes, place bets on various sports events, and play casino games like slots, blackjack, roulette, and poker. The platform also includes a marketplace for digital collectibles, allowing users to buy, sell, and trade NFTs of celebrities. DraftKings ensures compliance with gaming regulations, providing a secure environment for its users. Unlike many competitors, DraftKings offers a diverse range of gaming options and revenue streams, attracting a wide audience of sports fans, gamblers, and digital collectors. The company's goal is to create a comprehensive and safe platform for users to enjoy various gaming activities and digital asset trading.

Boston, MassachusettsHeadquarters

2012Year Founded

$911.4MTotal Funding

IPOCompany Stage

Crypto & Web3, GamingIndustries

1,001-5,000Employees

Benefits

Performance Bonus

Company Equity

Risks

Class action lawsuit for alleged unlawful account termination could damage reputation.

Accusations of collusion with FanDuel may lead to antitrust investigations.

Sportsbook+ in New York may face regulatory scrutiny over its subscription model.

Differentiation

DraftKings offers a unique combination of fantasy sports, sports betting, and online casino games.

The company has ventured into the NFT market, expanding its digital collectibles offerings.

DraftKings ensures a secure gaming environment through compliance with gaming authorities.

Upsides

Partnership with Delta Air Lines could open new revenue streams through in-flight gaming.

Launch of Sportsbook+ in New York offers enhanced odds, attracting more subscribers.

Entry into the NFT market taps into the growing digital collectibles trend.

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