Vice President, Software Development at Bandwidth

Raleigh, North Carolina, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Communications, Cloud Computing, TelecommunicationsIndustries

Requirements

10+ years in software; 5+ years leading leaders (EMs/Directors) across orgs of 50 – 100+
Consistent bar-raiser in recruiting, hiring, and coaching engineers to high performance
Demonstrated high-integrity decision making
Deep expertise in distributed systems (partitioning, consensus, backpressure, idempotency, caches, data integrity)
Operating tier-1, high-throughput, low-latency services in multi-region cloud; on-call/incident leadership experience
Proven adoption of DORA/four keys and demonstrated improvements to velocity and stability
Track record implementing progressive delivery and safe deploys at scale
Leadership in values-led cultures; excellent communication to execs and external stakeholders

Responsibilities

Set a 18 to 24 month technical strategy across platform, data, reliability, and AI enablement; translate into org design and staffing
Drive service decomposition and multi-region/active-active architectures with clear SLIs/SLOs and error budgets
Instrument delivery with DORA metrics / four keys and use data to improve lead time, deployment frequency, MTTR, and change failure rate
Work in partnership with Product leader counterparts to facilitate and support, through management and project teams, the completion of software projects
Build a strong EM/Director/Staff+ bench; coach managers; run clear career architecture and succession plans
Raise engineering quality via lightweight design docs/RFCs and high-signal code reviews; enforce security/privacy by design
Partner tightly with Product/Design/Operations/Infosec on roadmaps, investment cases, and cloud cost outcomes; communicate to the senior leadership team
Make principled, transparent decisions – especially under ambiguity or pressure

Skills

Technical Strategy

Multi-Region Architectures

High-Availability Platforms

SLIs

SLOs

Error Budgets

DORA Metrics

AI Enablement

SRE Practices

Code Reviews

RFCs

Cloud Cost Management

Bandwidth

Cloud-based voice and messaging services

About Bandwidth

Bandwidth provides voice, messaging, and emergency services through cloud-based solutions tailored for businesses, including enterprises, service providers, and application developers. Their services allow clients to integrate reliable communication capabilities into their applications and systems. Bandwidth's offerings include voice calling, text messaging, and emergency calling, all designed to ensure high reliability and scalability, which are essential for uninterrupted communication. The company generates revenue through subscription models, where clients pay a recurring fee, and usage-based models, where charges are based on the volume of calls or messages. Regular maintenance and updates are conducted to enhance service performance and reliability. Bandwidth's goal is to deliver dependable communication solutions that meet the evolving needs of businesses in a competitive telecommunications market.

Raleigh, North CarolinaHeadquarters

2005Year Founded

$19.9MTotal Funding

IPOCompany Stage

Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

100% Medical & Dental Coverage

401(k) & College Savings Plan

PTO with Email Embargo

Free Gym Membership

90 Minute Workout Lunches

Employee Development Opportunities

Risks

Emerging CPaaS providers offering lower-cost services threaten Bandwidth's market share.

Rapid AI advancements may outpace Bandwidth's current capabilities, risking competitive edge loss.

Potential regulatory changes in data privacy laws could increase Bandwidth's compliance costs.

Differentiation

Bandwidth offers a unique owner-operated network with global reach and regulatory expertise.

The company integrates AI-ready capabilities into its cloud communications platform, Maestro.

Bandwidth's focus on secure and compliant communication solutions sets it apart in the market.

Upsides

Growing demand for CPaaS solutions boosts Bandwidth's market potential and revenue growth.

AI-driven communication tools enhance customer experience and operational efficiency for Bandwidth.

5G network expansion globally enhances the quality and speed of Bandwidth's services.

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