Vice President, Key Accounts at BetterUp

Austin, Texas, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

N/AIndustries

Requirements

Minimum of 10 years of progressive experience in sales leadership roles
Proven track record of success in executive-level selling and leading high-performing sales teams
Demonstrated experience in driving new sales, account management, and customer success within a complex, B2B environment
Has led or participated in defining an innovative GTM motion (not just operating an established one)
Strong strategic thinking and analytical skills, with the ability to translate data into actionable insights
Exceptional communication and interpersonal skills, with the ability to build and nurture relationships at all levels
Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
Bachelor's degree in Business, Sales, or a related field (MBA preferred)
Proven success in leading sales teams and driving revenue growth

Responsibilities

Develop and execute a comprehensive sales strategy, aligned with overall organizational goals
Provide visionary leadership to the sales team, fostering a culture of innovation, collaboration, and excellence
Drive the acquisition of new business through effective sales strategies and executive-level selling
Identify and pursue growth opportunities in the market, staying ahead of industry trends
Oversee and optimize account management processes to maximize customer satisfaction and retention
Work closely with the account management team to identify upsell and cross-sell opportunities
Champion customer success initiatives to ensure ongoing value delivery and strong client relationships
Implement feedback loops to continuously improve products/services based on customer input
Personally engage in high-level executive selling to key clients and prospects
Build and maintain relationships with key stakeholders, becoming a trusted advisor to clients
Collaborate effectively with other departments, fostering strong cross-functional partnerships
Work closely with marketing, product, and operations to align strategies and optimize outcomes

Skills

Sales Strategy

Strategic Leadership

New Business Development

Executive Selling

Account Management

Customer Success

BetterUp

Digital coaching for leadership and employee development

About BetterUp

BetterUp provides professional coaching and personal development services primarily for businesses. Its main product is a digital platform that connects employees, managers, and executives with expert coaches. These coaches help individuals enhance their leadership skills, manage stress, and develop resilience and self-compassion. The platform uses insights and analytics to customize coaching programs to meet the specific needs of each organization, ensuring measurable improvements in employee performance and well-being. Unlike many competitors, BetterUp focuses on a subscription model, allowing companies to provide ongoing access to coaching resources for their employees. The goal of BetterUp is to significantly improve individual and team performance, resilience, and overall employee experience across various industries.

San Francisco, CaliforniaHeadquarters

2013Year Founded

$563.2MTotal Funding

SERIES_ECompany Stage

Data & Analytics, ConsultingIndustries

1,001-5,000Employees

Benefits

Medical, dental, & vision benefits

Flexible Time Off

Paid parental leave

Unlimited coaching

Wellness programs

Education & learning stipend

Volunteer days

Risks

Shift to in-office work increases burnout, potentially affecting BetterUp's client satisfaction.

High valuation post-pandemic may challenge BetterUp in maintaining growth and investor expectations.

Departure of key personnel like Katie Coupe could disrupt internal operations and talent management.

Differentiation

BetterUp is the inventor of virtual coaching, leading the mental health startup sector.

It offers the largest network of over 3,000 coaches in 46 languages worldwide.

BetterUp integrates AI technology to tailor coaching programs to individual and organizational needs.

Upsides

Growing demand for virtual coaching as hybrid work models become more prevalent.

Increased interest in workplace mental health solutions boosts BetterUp's market potential.

AI-driven analytics enhance personalized coaching, improving employee performance and well-being.

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