Vice President, Digital and AI Experiences at Comcast

Philadelphia, Pennsylvania, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Media, Technology, TelecommunicationsIndustries

Requirements

Senior technology leadership experience shaping strategic direction, design, and delivery of digital systems and platforms
Vision, technical expertise, and ability to influence at the highest levels of the organization
Experience leading multidisciplinary development teams
Ability to partner with senior business leaders and engage with key vendors
Understanding of Comcast's Operating Principles and commitment to owning the customer experience

Responsibilities

Define and execute the digital experience strategy aligning with business objectives to position Comcast Business as a leader in customer-centric digital innovation
Oversee the design, engineering, and implementation of enterprise-grade digital systems, web platforms, and mobile solutions for frictionless customer and employee interactions
Evaluate and integrate new technologies and digital capabilities, setting enterprise-wide standards and best practices for software engineering, agile delivery, and customer experience design
Create and drive programs to improve development productivity, streamline delivery cycles, enhance software quality, and maintain cost efficiency
Provide regular briefings to corporate executives on strategy, progress, and outcomes; advocate for resources, negotiate priorities, and ensure alignment between technology and business goals
Inspire, develop, and lead high-performing teams of directors, senior managers, and engineers, fostering a culture of innovation, accountability, and continuous improvement
Manage strategic vendor relationships, negotiate contracts, and ensure delivery of best-in-class solutions
Establish performance benchmarks and service-level standards for digital platforms; ensure compliance with corporate, security, and regulatory requirements

Skills

Digital Experiences

Software Development

Platform Architecture

Customer Experience

Employee Experience

Digital Transformation

Leadership

Vendor Management

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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