Director, Customer Marketing
VersapaySalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
InternshipJob Type
UnknownVisa
Financial Services, BiotechnologyIndustries
Requirements
Candidates should possess a Bachelor’s degree and possess a strong understanding of market strategy, industry trends, and customer needs, along with the ability to work with division/market presidents to prioritize opportunities and empower account managers and business development directors to farm and hunt. They should also be capable of supporting customer pitches, monitoring product utilization, and leveraging Mastercard’s capabilities to translate market strategy into solutions.
Responsibilities
The Vice President, Customer Solutions Center - East Africa will empower Account Managers and Business Development Directors to farm and hunt, support customer pitches, monitor product utilization, and translate market strategy into solutions. They will manage the capacity and focus of Solution Architects, Technical Architects, and Solution Specialists, build agile ‘squads’ for high or moderately complex opportunities, identify the right resources, request support from other customer solutions centers, drive enterprise-level pricing, track performance, and support the integration of acquired capabilities into the customer solutions center.
Skills
Market Strategy
Customer Needs
Account Management
Business Development
Customer Pitches
Product Utilization
Pricing
Agile
Solution Architecture
Technical Architecture
Resource Management
Enterprise-Level Pricing
Mastercard
Facilitates secure digital payment transactions
About Mastercard
Mastercard operates in the payments industry, focusing on building an inclusive digital economy. The company connects individuals, financial institutions, governments, and businesses through secure data and networks. Mastercard facilitates transactions by charging fees to merchants and financial institutions for processing payments. It serves a wide range of clients across over 210 countries and territories, aiming to make transactions safe, simple, and accessible. The company leverages partnerships and technology to promote growth and sustainability. A key aspect of Mastercard's culture is its decency quotient (DQ), which guides its operations and interactions.
Key Metrics
Harrison, New JerseyHeadquarters
2007Year Founded
$9MTotal Funding
M_AND_ACompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees