Director, Solutions Engineering - Mid Market & Enterprise
Vanta- Full Time
- Senior (5 to 8 years), Expert & Leadership (9+ years)
The ideal candidate will possess extensive experience in solution engineering and technical account management, with a proven track record of driving innovation and delivering scalable, compliant solutions that meet the unique needs of clients while aligning with business goals. A strong technical background and a deep understanding of operational efficiencies are also required, along with the ability to engage with senior leadership and clients effectively.
As the Senior Director of Solutions, you will lead and enhance solution engineering and technical account management teams, focusing on driving and supporting customer-centric, scalable solutions. You will be responsible for fostering continuous improvement in processes, delivering exceptional customer success, building a high-performing, collaborative team, and ensuring the delivery of technically sound, compliant, and impactful solutions to customers. Furthermore, you will focus on driving innovation and aligning solutions with customer and partner needs.
Card issuing and payment processing solutions
Marqeta provides modern card issuing and payment processing solutions in the fintech sector. Its platform allows businesses to create, issue, and manage payment cards tailored to their specific needs, such as expense management and consumer payments. The service operates through an open API, enabling clients to integrate Marqeta's capabilities into their own applications. This flexibility sets Marqeta apart from competitors, as it caters to a diverse range of clients, including financial institutions and tech companies. The company generates revenue primarily through transaction fees each time a card is used, along with potential setup and service fees. Marqeta's ability to quickly adapt to the growing demand for digital payments, especially during the COVID-19 pandemic, has contributed to its significant presence in the market.