Vice President, Aladdin Wealth Technology, Client Enablement at BlackRock

Budapest, Budapest, Hungary

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Wealth Management, Financial Services, FinTechIndustries

Requirements

BA/BS required; Focus in Business, Finance, Math / Sciences, Entrepreneurship, or related fields preferred
6+ years of financial services experience desired; experience and success in a sales distribution or client experience/service role preferred
Strong client empathy skills to drive adoption proven in previous client support roles
Great understanding of portfolio construction, investment solutions and the usage of digital technology

Responsibilities

Ensure new clients of AWT’s DDT solutions are onboarded in a scalable fashion in close collaboration with the EMEA Wealth sales excellence teams. Plus enable new clients benefit from the breath of the offering by training users through developed materials but also hands-on sessions
Create high level of client satisfaction by managing the client service activities for our DDT solutions. Liaise with EMEA Wealth sales excellence functions to follow-up on client support requests. In the future expand the scope into AWE applications for clients in the Eastern European region
Ensure integrity and further develop our DDT data infrastructure by keeping client engagement data up-to-date
Providing on-going insights on user behaviour and adoption to AWT and EMEA Wealth partners by leveraging AWT’s DDT data warehouse
Overseeing the regular calculation of the commercial impact of DDT solutions in strong collaboration with EMEA Wealth’s data team
Engage directly with new and existing clients in the independents space to gather client insights and user feedback to shape the digital feature portfolio – in close partnership with other parts of both AWT and EMEA Wealth business
Channel client learnings back to product development to continuously improve client experience, remove friction and drive adoption (Measure. Learn. Optimise)
Have a pulse on the market in terms of potential integration partnerships
Develop sales programs to enable AWT/BLK EMEA Wealth sales functions to broaden client adoption efforts

Skills

Client Enablement

Engagement Operations

Portfolio 360

Aladdin Wealth Enterprise

Client Onboarding

Adoption Trends

Sales Collaboration

Portfolio Construction

Operational Excellence

BlackRock

About BlackRock

New York City, New YorkHeadquarters

1988Year Founded

$78,647.7MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

Benefits

Health Insurance

Unlimited Paid Time Off

Mental Health Support

Wellness Program

401(k) Retirement Plan

Risks

FDIC scrutiny could lead to regulatory challenges for BlackRock.

Workforce reduction may indicate internal financial pressures or strategic shifts.

Involvement in Yangzijiang Shipbuilding exposes BlackRock to geopolitical risks.

Differentiation

BlackRock's Bitcoin ETF, IBIT, reached over $50 billion in assets quickly.

The firm is developing a layer-2 tokenized real-world asset platform on Ethereum.

BlackRock's partnership with Frax Finance enhances its stablecoin market presence.

Upsides

IBIT's success attracts a broader range of cryptocurrency investors.

The Ethereum platform positions BlackRock as a leader in blockchain financial services.

Partnership with Frax Finance enhances digital finance offerings and compliance.

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