Vet Clinic Implmentation Associate

Position Overview

• Location Type: Remote
• Employment Type: Full-Time
• Salary: (Salary information not provided)

Vetcove is seeking a Vet Clinic Implementation Associate to oversee the end-to-end management of large-scale projects that enhance the customer experience for veterinary practices and streamline processes. This role is client-facing, serving as the primary point of contact for external partners throughout the project lifecycle and acting as a liaison between engineering and business teams. The ideal candidate is highly motivated, detail-oriented, and skilled in multitasking and time management. This position requires the ability to effectively manage multiple projects simultaneously and thrive in a fast-paced environment. Travel is required.

Requirements

• Must have previous experience either working directly in a veterinary clinic OR working directly with clinics implementing new veterinary software.

Responsibilities

• Communicate effectively with the team and all stakeholders to set priorities, ensure project milestones and expectations are met, and determine team member expectations across departments.
• Develop project plans and timelines to ensure team members understand expectations.
• Identify areas where team members are needed to ensure project milestones and deliverables are completed according to the schedule.
• Collaborate cross-functionally with the CTO and Head of Strategy to scope projects, define processes and milestones, and ensure projects are on track for launch.
• Provide project updates on a consistent basis to various stakeholders.
• Assign project tasks based on creative team members' individual strengths, skill sets, and experience levels.
• Understand business goals and connect them with the prioritization of incoming project requests.

Company Information

• Company: Vetcove
• Industry: Animal Health (eCommerce and mobile platforms for veterinary practices)
• Funding: Y Combinator and venture-backed (growth stage)
• Investors: Notable investors in Silicon Valley and NYC
• Mission: To modernize the $50B+ animal health industry by helping veterinary organizations spend more time giving care and less time shopping and comparing vendors.
• Reach: Serves over 17,000 veterinary hospitals across all 50 states, employing tens of thousands of veterinarians and delivering care to millions of animals annually.