Verkäufer (all genders) Teilzeit in Konstanz at Zalando

Constance, Baden-Wurttemberg, Germany

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, FashionIndustries

Requirements

Ability to express yourself well in good German or English
Positive demeanor and attitude
Team player who supports colleagues

Responsibilities

Greet customers with a smile and provide helpful service
Ensure the store and fitting areas are well-stocked and attractive at all times
Handle all cashier transactions professionally and efficiently
Process complaints and returns quickly
Create a great shopping experience as the last impression for customers
Identify with Zalando's goals, including making the world more sustainable

Skills

Key technologies and capabilities for this role

Customer ServiceRetail SalesCashierMerchandisingComplaint HandlingReturns Processing

Questions & Answers

Common questions about this position

What are the working hours for this sales position?

The position is a part-time role with 20 hours per week.

What benefits does Zalando offer to employees?

Benefits include an employee stock program, 40% discount on fashion and beauty products sold by Zalando, 30% discount on Zalando Lounge, discounts with external partners, two paid volunteer days per year, predictable working hours, and compensated overtime (max.).

What skills or experience are required for this role?

Experience in retail or customer service is preferred but not required; good German or English communication skills, positive attitude, and strong teamwork abilities are essential.

What is Zalando's company culture like?

Zalando emphasizes inclusivity, evaluating candidates based on qualifications and performance regardless of gender identity, sexual orientation, ethnicity, religion, or disability status, with a focus on diversity and inclusion.

What should I include or avoid in my application?

Focus on why you are perfect for the role, avoid adding your photo, age, or marital status to your resume, and inform us of any support needs for the application process.

Zalando

European online fashion retail marketplace

About Zalando

Zalando operates as a major e-commerce platform in Europe, focusing on fashion and lifestyle products. It allows customers to shop for a wide variety of clothing, shoes, and accessories from both established and emerging brands through its website and mobile app. The platform generates revenue by selling products directly to consumers and earning commissions from third-party sellers who list their items on Zalando. A key feature of Zalando is its commitment to providing a smooth shopping experience, which includes free delivery and returns, a large selection of products, and personalized recommendations. Zalando Plus, a premium membership program, offers additional benefits like faster shipping and exclusive deals. The company distinguishes itself from competitors by investing in technology and logistics to enhance customer satisfaction and streamline operations.

Berlin, GermanyHeadquarters

2008Year Founded

$149.8MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Paid Vacation

Hybrid Work Options

Company Equity

Professional Development Budget

Visa Support

Wellness Program

Risks

Acquisition of About You may strain financial resources and affect profitability.

Virtual Fitting Room may face technological challenges and user adoption issues.

Competition from Vestiaire Collective's AI advancements could threaten Zalando's market position.

Differentiation

Zalando offers a seamless shopping experience with free delivery and returns.

The company invests heavily in technology for efficient operations and customer satisfaction.

Zalando's wide selection includes both well-known and emerging fashion brands.

Upsides

Acquisition of About You could expand market share in European fashion e-commerce.

Virtual Fitting Room may reduce return rates and improve customer satisfaction.

Zalando Partner platform could enhance third-party seller experience and increase commission revenue.

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