VBDC Agent at Cars Commerce Canada

Location Type: Remote, Canada Employment Type: Full-time

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Position Overview

At Cars Commerce, we are dedicated to simplifying the process of buying and selling cars. We strive to connect the automotive industry with streamlined, accessible technology that enhances, measures, and drives local automotive retail. Our offerings include the leading marketplace, Cars.com, the industry-standard digital experience, Dealer Inspire & D2C Media, our trade and appraisal technology, AccuTrade, and the new Cars Commerce Media Network. Cars Commerce is fundamental to success in the automotive sector.

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About Cars Commerce

Cars Commerce is built on collaboration, with our shared values embedded in our operations. We embrace the principle of "Rise Together," prioritizing people in everything we do, from consumers to customers to our community. Our ethos of being "Open to All" fosters open-minded communication, recognizing that diverse perspectives lead to superior outcomes. We are also committed to "Caring to Challenge" and "Taking Ownership," cultivating a competitive yet respectful environment focused on future planning and immediate action. Our core value of "Doing the Right Thing," even when difficult, underpins our integrity. This collective commitment to our values makes Cars Commerce a place where growth is inevitable.

We are proud to be recognized as a "Best Place to Work" by Built In for 2024. Our focus on the employee experience places us in the top 20% of our industry, as evaluated by critical factors such as compensation, benefits, and work-life balance.

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About This Role

As a VBDC sales agent, you will be the initial point of contact for web customers expressing interest in new or used vehicles. Your primary objective is to understand customer needs and persuade them to visit the dealership.

Key Responsibilities:

• Achieve and surpass VBDC objectives related to customer service standards and sales targets.