(US) - UX Researcher (12 Month Contract)
PointClickCareSalary not specified
- Full Time
- Entry Level & New Grad
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
SaaS, Enterprise SoftwareIndustries
Requirements
Candidates should have 2-4 years of experience in UX research, usability testing, or human-centered design, along with experience using user testing platforms such as UserTesting and Hotjar, analytics tools like Google Analytics and Heap, and survey tools like Typeform and SurveyMonkey. Experience in setting and achieving KPIs is also required, and a portfolio showcasing research work is necessary. Experience in B2B SaaS or enterprise software is a plus.
Responsibilities
The UX Researcher will plan and execute user research studies to uncover insights that drive product decisions, conduct usability testing, interviews, and surveys to understand user behaviors and pain points, synthesize research findings into clear, actionable recommendations for the design and product teams, collaborate closely with UX designers, product managers, and developers to incorporate research insights into the product development process, leverage analytics tools, heatmaps, and session recordings to validate qualitative findings, and advocate for inclusive and accessible design solutions based on user research, while also maintaining and managing research repositories for knowledge sharing and continuous learning.
Skills
UserTesting
Hotjar
Google Analytics
Heap
Typeform
SurveyMonkey
User research
Usability testing
Data analysis
KPI setting
Inclusive design
Accessible design
Lucid
Visual collaboration tools for teams
About Lucid
Lucid provides tools for visual collaboration, helping teams brainstorm, diagram, and visualize complex ideas and software. Its main products include Lucidchart, which allows for intelligent diagramming, Lucidspark for virtual brainstorming sessions, and Cloud Insights for visualizing software architecture. These tools are especially beneficial for remote teams, enabling them to collaborate effectively as if they were in the same room. Lucid serves a wide range of clients, including nearly all Fortune 500 companies, and operates on a subscription-based model with various pricing tiers to meet different organizational needs. The company's goal is to simplify complexity, providing teams with the clarity and context necessary to work efficiently.
Key Metrics
South Jordan, UtahHeadquarters
2010Year Founded
$161.6MTotal Funding
SERIES_DCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
1,001-5,000Employees