Senior Experience Researcher
ThumbtackSalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
SaaS, Enterprise SoftwareIndustries
Position Overview
- Location Type: Remote
- Job Type: Full-time
- Salary: Not specified
Lucidya is seeking a Mid-Level UX Researcher to join our team and contribute to creating seamless, data-driven user experiences. You will be instrumental in understanding user behaviors, pain points, and needs to inform our product strategy. This role involves collaborating with product designers, product managers, and engineers to ensure our products are intuitive, accessible, and aligned with user expectations. If you’re passionate about user research and want to influence product decisions through data and insights, this is an excellent opportunity.
Requirements
- Experience: 2-4 years of experience in UX research, usability testing, or human-centered design.
- Tools: Experience with user testing platforms (e.g., UserTesting, Hotjar), analytics tools (Google Analytics, Heap), and survey tools (Typeform, SurveyMonkey).
- Skills: Experience in setting and achieving KPIs.
- Portfolio: A portfolio showcasing your research work is required.
- Bonus: Experience conducting research in B2B SaaS or enterprise software is a plus.
Responsibilities
- Plan and execute user research studies to uncover insights that drive product decisions.
- Conduct usability testing, interviews, surveys, and data analysis to understand user behaviors and pain points.
- Synthesize research findings into clear, actionable recommendations for the design and product teams.
- Collaborate closely with UX designers, product managers, and developers to incorporate research insights into the product development process.
- Leverage analytics tools, heatmaps, and session recordings to validate qualitative findings.
- Advocate for inclusive and accessible design solutions based on user research.
- Maintain and manage research repositories for knowledge sharing and continuous learning.
Application Instructions
Application instructions are missing from the provided job description.
Company Information
- Company: Lucidya
- Department: Product
- Published: 2025-03-09
- Remote: Yes
- Language: en
- Benefits: Competitive salary with performance-based incentives, health and wellness benefits package, leadership and career growth opportunities, remote work flexibility with an excellent work-life balance, and professional development programs, including workshops and training.
Skills
UserTesting
Hotjar
Google Analytics
Heap
Typeform
SurveyMonkey
User research
Usability testing
Data analysis
KPI setting
Inclusive design
Accessible design
Lucid
Visual collaboration tools for teams
About Lucid
Lucid provides tools for visual collaboration, helping teams brainstorm, diagram, and visualize complex ideas and software. Its main products include Lucidchart, which allows for intelligent diagramming, Lucidspark for virtual brainstorming sessions, and Cloud Insights for visualizing software architecture. These tools are especially beneficial for remote teams, enabling them to collaborate effectively as if they were in the same room. Lucid serves a wide range of clients, including nearly all Fortune 500 companies, and operates on a subscription-based model with various pricing tiers to meet different organizational needs. The company's goal is to simplify complexity, providing teams with the clarity and context necessary to work efficiently.
South Jordan, UtahHeadquarters
2010Year Founded
$161.6MTotal Funding
SERIES_DCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
1,001-5,000Employees