Head of Product Design, Consumer

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: Not specified

Ethos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones. We leverage deep technology and data science to streamline the life insurance process, making it more accessible and convenient. Using predictive analytics, we are able to transform a traditionally multi-week process into a modern digital experience for our users that can take just minutes! We’ve issued billions in coverage each month and eliminated the traditional barriers, ushering the industry into the modern age. Our full-stack technology platform is the backbone of family financial health. We make getting life insurance easier, faster and better for everyone. Our investors include General Catalyst, Sequoia Capital, Accel Partners, Google Ventures, SoftBank, and the investment vehicles of Jay-Z, Kevin Durant, Robert Downey Jr and others. This year, we were named on CB Insights' Global Insurtech 50 list and BuiltIn's Top 100 Midsize Companies in San Francisco. We are scaling quickly and looking for passionate people to protect the next million families!

About the Role

Ethos is looking for a Head of Product Design to help build the world’s best, and most profitable, direct-to-consumer life insurance purchase experience. At Ethos, you will not only work with talented team-mates to build delightful experiences, but also raise the bar for UX design, company wide. You should be a pioneer who is not afraid to experiment, invent, and occasionally fail. You should be energized by building from the ground up, designing moments and experiences that drive business value and make customers smile.

Responsibilities

• Hold your team accountable for exceptionally high quality design work that drives outcomes for customers and the business. We expect most design critique to come from this candidate.
• For certain projects, play the role of an individual contributor. Partner with peers in Product, Copy, and Engineering to build stellar products.
• Lead UX Design hiring, and build a world-class design team to help Ethos fulfill our mission.
• Managing a team of designers by mentoring and creating growth opportunities for those on your team.
• Develop UX guiding principles to help agile teams operate quickly and autonomously, but maintain high design standards and consistency from ad to post-purchase.
• Define and optimize our process of going from consumer problem to MVP design, which includes initial concept design, user research, usability testing, and refinement. Coach IC designers to follow best practices.
• Refine our UX design career ladder to set clear expectations, hold team members accountable for high performance, and facilitate career growth.

Qualifications and Skills

• 10+ years of UX design experience
• 5+ years experience leading or managing a design team
• Experience building and scaling design teams
• Strong understanding of user research methodologies
• Proficiency in design tools (e.g., Figma, Sketch, Adobe Creative Suite)
• Experience with Agile development methodologies
• Ability to influence and collaborate effectively across teams