Capital One

UX Platform Designer, Manager Level

San Francisco, California, United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Software, Financial Services, BiotechnologyIndustries

UX Platform Designer, Manager Level

Position Overview

Capital One is seeking a Lead UX Designer to join their platform team, focusing on designing foundational technologies for Capital One Software’s product line. This role involves collaborating with technology, product, and business teams to translate customer needs into intuitive digital experiences and shaping the product roadmap.

  • Employment Type: Full Time
  • Job Title: UX Platform Designer, Manager Level
  • Company: Capital One Software

Requirements

  • [Not specified]

Responsibilities

  • Collaborating with technology, product, and business teams to uncover customer and business needs.
  • Translating complex ideas into understandable concepts that evolve and enhance the product experience.
  • Engaging in portfolio prioritization to help set the strategy and product road map for the platform.
  • Covering high-impact areas such as onboarding, login, user management, installation, software catalog, notifications, data visualization, design system, AI capabilities, and much more.
  • Advocating for user needs and delivering world-class products.

Company Information

  • Company: Capital One
  • Mission: To design the horizontal and foundational technologies that empower Capital One Software’s growing product line.
  • Focus: Building cloud and data management tools for businesses operating in the cloud, particularly through Capital One Software and its B2B solution, Slingshot.
  • Culture: A thriving environment of collaboration, authenticity, and healthy critique, honoring diversity of thought and creating a culture of belonging.

Skills

UX Design
Platform Design
Product Roadmap
User Management
Onboarding
Login
Design Systems
Data Visualization
Collaboration
User Needs Advocacy

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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