Availability for part-time schedule (Friday and Saturday: 4:00am to 12:00pm)
Ability to carry out job functions including gathering and returning carts/flatbeds from parking lot
Commitment to club policies, procedures, compliance, safety, sanitation standards, honesty, integrity, and GOLD Member Standards (Greet, Anticipate, Appreciate)
Ability to work as a team, embrace inclusion and diversity, maintain a friendly and positive attitude, and move with speed and agility
Understanding of production and/or financial performance reporting for the department
Responsibilities
Perform general maintenance and cleaning duties to maintain high standards of safety and sanitation for members and team members
Gather and return carts/flatbeds from the parking lot to the club entrance to ensure ready access for members
Maintain cleanliness of all areas including sales floor, offices, restrooms, outdoor grounds, and parking lot
Remove trash or debris from parking lot, cart corrals, and exterior of the club
Ensure carts are well-stocked at the club entrance and verify all carts are in working order and clean
Provide members with prompt and courteous service and assistance
Support flawless execution, address member concerns, resolve and deescalate issues, and escalate as appropriate
Deliver service excellence, ensure a safe and positive environment, and uphold GOLD club standards (Fast, Friendly, Full, Fresh, Clean; Grand opening look daily)
Maintain visible accurate signage, ensure all items are stocked, and execute promotional plans