0x Labs

User Success Lead

Remote

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Blockchain, Web3, SaaSIndustries

Requirements

Candidates should have 5+ years of experience in user growth, strategic partnerships, or customer success within the blockchain or SaaS industries. Proven track record of managing large portfolios of business, upselling decentralized solutions, and developing tailored go-to-market strategies is essential. Strong interpersonal communication skills and the ability to collaborate across various internal teams are required.

Responsibilities

The User Success Lead will forge and maintain high-impact relationships with ecosystem partners, conduct in-depth market research to identify growth opportunities, and establish training programs for cross-functional teams. They will partner with the product team to create a user feedback loop and guide the feature development roadmap while refining positioning strategies for diverse market segments.

Skills

Relationship Management
Partnership Development
Ecosystem Partner Support
Market Research
User Engagement Frameworks
Training Program Development
Product Feedback Loop
GTM Strategies
Upselling
Blockchain
Decentralized Solutions
User Growth
Customer Success
SaaS

0x Labs

Provides APIs for cryptocurrency trading solutions

About 0x Labs

0x Labs provides blockchain and cryptocurrency solutions through APIs that enable developers to integrate trading functionalities into their applications. These APIs offer access to a wide range of trading pairs from over 100 exchanges, ensuring high liquidity. The company focuses on security, conducting third-party audits on its smart contracts, and offers extensive documentation to assist developers. 0x Labs aims to be a key resource in the Web3 and fintech markets, helping clients build secure decentralized applications.

Key Metrics

San Francisco, CaliforniaHeadquarters
2016Year Founded
$82.7MTotal Funding
SERIES_BCompany Stage
Fintech, Crypto & Web3Industries
201-500Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
401(k) Company Match
Mental Health Support
Flexible Work Hours
Remote Work Options
Paid Parental Leave
Unlimited Paid Time Off
Home Office Stipend
Phone/Internet Stipend
Lunch Benefits

Risks

Competition from new entrants like REVOX.ai challenges 0x Labs' market position.
Potential regulatory scrutiny on 'gasless' swap APIs could impact 0x Labs.
Dependency on major platforms like Robinhood and Coinbase Wallet poses partnership risks.

Differentiation

0x Labs offers 'gasless' swap APIs, reducing transaction costs for users.
The company provides APIs with access to over 100 exchanges, ensuring unmatched liquidity.
0x Labs focuses on security with rigorous third-party audits of its smart contracts.

Upsides

Increased adoption of 'gasless' swap APIs by Robinhood and Coinbase Wallet boosts user base.
$70 million Series B funding enhances 0x Labs' expansion in Web3 infrastructure.
Tx Relay API launch on Ethereum and Polygon attracts more developers and users.

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