Retail Success Manager
SalsifySalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, HealthcareIndustries
Requirements
- Ability to drive sales through effective merchandise presentation, pricing, signing, instock/inventory levels, budgeting, forecasting, and assessing economic trends/community needs
- Knowledge of proper Customer/Member service approaches and techniques to resolve needs, complaints, and issues within company guidelines
- Capability to oversee community outreach programs and encourage Associates to participate
- Understanding of company and legal policies, procedures, and regulations for compliance, including asset protection, safety controls, operational/quality assurance reviews, and confidentiality
- Skills in supervising, hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset for Associates
- Expertise in providing quality eyewear: consulting/educating Members/Customers, selecting products, obtaining measurements, verifying prescriptions, maintaining confidentiality, performing minor frame repairs, and maintaining Optical equipment
- Proficiency in upholding Open Door Policy: meeting with Associates, listening to concerns, researching issues, reviewing policies, and suggesting resolutions
- Ability to coordinate/complete/oversee job-related activities: developing stakeholder relationships, supporting plans/initiatives, communicating goals, building accountability, measuring progress, addressing improvements, demonstrating adaptability, and promoting continuous learning
- Commitment to building high-performing teams, embracing differences, creating belonging culture, working collaboratively, communicating effectively, attracting/retaining talent, and acting with integrity (humble, self-aware, honest, fair, transparent)
Responsibilities
- Drive sales in the Vision Center through merchandise presentation, pricing, signing, instock/inventory, budgeting, forecasting, and assessing trends/needs
- Model, enforce, and guide Associates on Customer/Member service to resolve issues within guidelines
- Oversee and participate in community outreach programs, encouraging Associate involvement
- Ensure compliance with policies/regulations: analyze reports, implement/monitor controls, oversee reviews, develop action plans, execute programs/initiatives, and maintain confidentiality
- Provide supervision/development for Associates: hire, train, mentor, assign duties, recognize, and promote belonging
- Provide quality eyewear services: consult/educate Members/Customers, select products, measure/verify prescriptions, maintain confidentiality, repair frames, and maintain equipment
- Uphold Open Door Policy by engaging Associates, researching concerns, and suggesting resolutions
- Coordinate/oversee activities: build stakeholder relationships, support initiatives, set/communicate goals, measure progress, address improvements, and promote learning
- Implement action plans for policies, support mission/values/ethics, and apply in business processes
Skills
sales management
inventory management
customer service
team leadership
budgeting
forecasting
asset protection
safety compliance
quality assurance
optical equipment maintenance
eyewear consultation
prescription verification
community outreach
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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