Retail Success Manager
SalsifySalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to drive sales through effective merchandise presentation, accurate pricing, proper signing, instock/inventory levels, budgeting, forecasting sales, and assessing economic trends/community needs
- Knowledge of proper Customer/Member service approaches and techniques to resolve needs, complaints, and issues within company guidelines
- Capability to oversee community outreach programs and encourage Associates to serve as good community members
- Understanding of company and legal policies, procedures, and regulations for compliance, including analyzing reports, implementing asset protection/safety controls, and overseeing reviews/action plans
- Skills in providing supervision and development for Associates, including hiring, training, mentoring, assigning duties, recognition, and promoting belonging
- Expertise in providing quality eyewear: consulting/educating Members/Customers, selecting products, obtaining measurements, verifying prescriptions, maintaining confidentiality, performing minor frame repairs, and maintaining optical equipment
- Ability to uphold Open Door Policy: meeting with Associates, listening to concerns, researching issues, reviewing policies, and suggesting resolutions
- Proficiency in coordinating/completing/overseeing job-related activities: developing stakeholder relationships, supporting plans/initiatives, communicating goals, building accountability, measuring progress, addressing improvements, demonstrating adaptability, and promoting continuous learning
- Commitment to building high-performing teams, embracing differences, creating belonging culture, working collaboratively, communicating effectively, attracting/retaining talent, and empowering development
- Adherence to integrity, ethics, compliance, modeling Walmart values, accountability, and supporting regenerative goals (belonging, eliminating waste, local giving)
Responsibilities
- Drive sales in the Vision Center by ensuring effective merchandise presentation, pricing, signing, instock/inventory, budgeting, forecasting, and assessing trends/needs
- Model, enforce, and guide Associates on Customer/Member service to resolve issues per company standards
- Oversee and participate in community outreach programs, encouraging Associate community involvement
- Ensure compliance with policies/regulations: analyze reports, implement/monitor controls, oversee reviews, develop action plans, execute programs/initiatives, and maintain confidentiality
- Supervise and develop Associates: hire, train, mentor, assign duties, recognize, and promote belonging mindset
- Provide quality eyewear services: consult/educate Members/Customers, select products, measure/verify prescriptions, maintain confidentiality, repair frames, and maintain equipment
- Uphold Open Door Policy by meeting Associates, addressing concerns, researching/reviewing policies, and suggesting resolutions
- Coordinate/oversee job activities: build stakeholder relationships, support initiatives, set/communicate goals, measure progress, address improvements, adapt, and promote learning
- Ensure compliance with policies, support mission/values/ethics via action plans, Open Door Policy, and guidance on business processes
- Build high-performing teams, embrace diversity, foster belonging, collaborate effectively, attract/retain talent, and model integrity/ethics/compliance
Skills
Merchandising
Pricing
Inventory Management
Budgeting
Sales Forecasting
Customer Service
Community Outreach
Compliance
Asset Protection
Safety Controls
Hiring
Training
Mentoring
Eyewear Consultation
Prescription Verification
Frame Repair
Optical Equipment Maintenance
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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