Retail Success Manager
SalsifySalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to uphold the Company's Open Door Policy by meeting with Associates, listening to concerns, researching issues, reviewing policies and procedures, and providing resolutions
- Skills in initiating, directing, and participating in community outreach programs, establishing relationships with key community individuals or groups, presenting the Company's perspective, and following media guidelines
- Capability to drive financial performance by achieving sales and profit goals, controlling expenses, developing plans to correct deficiencies, overseeing budgets, and analyzing economic trends and community needs
- Proficiency in modeling, enforcing, and providing direction on proper Customer service approaches and techniques to resolve needs, complaints, and issues within Company guidelines
- Experience directing management teams in facility operations, merchandising, and communicating company direction to associates
- Knowledge of driving sales through effective merchandise presentation, accurate pricing, proper signing, in-stock and inventory levels, budgeting, forecasting, and assessing trends
- Competence in ensuring success of Academy training environment and store standards, including meeting requirements, creating engaging environments, integrating trainees, advising on curriculum, providing job shadowing, maintaining customer service, and participating in talent and succession planning
- Ability to drive execution of multiple business plans and projects by identifying needs, developing plans, removing barriers, providing resources, measuring progress, and supporting continuous learning
- Skills in providing supervision and development for associates through selecting, training, mentoring, assigning duties, building team environments, setting expectations, conducting evaluations, providing recognition, coaching, and promoting belonging
Responsibilities
- Uphold the Company's Open Door Policy by proactively seeking Associate comments and concerns
- Champion Company-sponsored programs, events, and sustainability efforts to Associates, Customers, and the community
- Lead the management team in controlling expenses indexed to sales and implementing financial correction plans
- Oversee creation of budgets and participate in analyzing economic trends for forecasting
- Direct the management team in facility operations and communicate with associates on operations, merchandising, and company direction
- Ensure effective merchandise presentation to drive sales, including pricing, signing, inventory, and forecasting
- Meet Academy Store standards and SOPs, integrate Academy associates, engage trainees, and act as a visible operations champion in the Academy program
- Identify customer and operational needs, develop and communicate business plans, remove barriers, measure performance, and adjust as needed
- Select, train, mentor associates, assign duties, build team-based environments, conduct performance evaluations, provide recognition and coaching, and promote a belonging mindset
- Promote and support company policies, procedures, mission, and values
Skills
Customer Service
Financial Management
Sales Management
Merchandising
Budgeting
Forecasting
Inventory Management
Team Leadership
Community Outreach
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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