Retail Success Manager
SalsifySalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to model excellent customer service and resolve customer needs, complaints, and issues within company guidelines
- Skills in building relationships with associates for feedback and providing information to customers and associates
- Capability to drive financial performance, control expenses and wages, create budgets, and analyze economic trends and community needs
- Experience in participating in community outreach, establishing relationships with key community individuals/groups, and representing the company externally
- Knowledge of directing facility operations, including merchandise presentation, pricing, signage, inventory levels, and executing company programs
- Proficiency in providing supervision, hiring, training, mentoring, assigning duties, setting expectations, and developing associates
- Ability to drive execution of business plans, identify needs, remove barriers, measure progress, and develop contingency plans
- Competence in promoting company policies, procedures, mission, values, ethics, integrity, and supporting the Open Door Policy
- Skills in evaluating effectiveness of plans/programs, consulting stakeholders, and improving efficiency/cost-effectiveness
Responsibilities
- Direct and guide management and hourly associates on customer service approaches and techniques
- Ensure financial performance by confirming budgeted sales, wages, and expenses; assist store manager in expense control; create/implement financial improvement plans
- Participate in community outreach, support associates in community service, maintain key relationships, represent company, and promote company programs/events
- Direct facility operations: set service standards, develop merchandise presentation, maintain inventory/pricing/signage, request merchandise, oversee quality/safety reviews
- Provide supervision and development for management and associates: hire, train, mentor, assign duties, recognize performance, delegate objectives
- Drive execution of business plans/projects: identify needs, communicate priorities, remove obstacles, provide resources, measure/adjust performance
- Supervise associates: select/train/mentor, build team environment, set/evaluate performance, provide recognition/coaching, promote belonging
- Promote/support company policies, procedures, ethics; train others; ensure compliance; utilize Open Door Policy
- Evaluate ongoing effectiveness of plans/initiatives, consult stakeholders, apply suggestions for efficiency, support community outreach events
- Build high-performing teams, embrace differences, create belonging culture, provide opportunities for associates to thrive
Skills
Customer Service
Team Leadership
Financial Management
Budgeting
Inventory Management
Merchandise Presentation
Community Outreach
Operations Management
Sales Forecasting
Expense Control
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
Related Jobs
RemoteRemoteProgram Manager I - Store Projects (Hardware) (REMOTE)
Dick's Sporting GoodsSalary not specified
- Full Time
- Junior (1 to 2 years)
RemoteAssistant Manager, Acquisition
DraftKingsSalary not specified
- Full Time
- Junior (1 to 2 years), Mid-level (3 to 4 years)
RemoteWarehouse Supervisor
BondSalary not specified
- Full Time
- Junior (1 to 2 years), Mid-level (3 to 4 years)
RemoteOperations Manager
Dandy$116,500 - $137,000/year
- Full Time
- Senior (5 to 8 years), Expert & Leadership (9+ years)
RemoteTeam Lead (Compute Team)
NeonSalary not specified
- Full Time
- Junior (1 to 2 years), Senior (5 to 8 years)
RemoteSecurity Operations Lead
EarnestSalary not specified
- Full Time
- Senior (5 to 8 years), Expert & Leadership (9+ years)