(USA) Stocking 2 Coach, Non-Complex at Walmart

Milford, Pennsylvania, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback, and Tour to Teach methods
  • Skills in communicating and collaborating with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
  • Capability to introduce and lead company change efforts, provide clear expectations, guidance for business solutions, and communicate business objectives
  • Experience modeling and demonstrating exceptional customer service using the One Best Way (OBW) service model
  • Proficiency in managing customer service initiatives (e.g., store of the community, community outreach), resolving customer needs/complaints/issues, developing action plans, and providing process improvement leadership
  • Knowledge of reviewing/evaluating P&L statements, budgeting, forecasting, controlling expenses, monitoring merchandise presentation, seasonal transitions, inventory flow, operational processes, mitigating shrink, and achieving sales/profit goals
  • Supervisory skills including hiring, training, mentoring associates, assigning duties, setting expectations, providing recognition, promoting belonging mindset, and recruiting for staffing needs
  • Ability to coordinate job-related activities, develop/maintain stakeholder relationships, support plans/initiatives, identify/communicate goals, build accountability, measure progress, address improvements, demonstrate adaptability, and promote continuous learning
  • Commitment to ensuring compliance with company policies/procedures, supporting mission/values/ethics/integrity, implementing action plans, utilizing Open Door Policy, and providing direction on business processes
  • Leadership qualities to build high-performing teams, embrace differences, create belonging culture, work collaboratively, build relationships, communicate with impact, attract/retain talent, empower/develop talent, maintain integrity/ethics/compliance, model Walmart values, and support regenerative goals

Responsibilities

  • Lead and develop teams by teaching, training, listening to associates, touring stores, providing feedback, Tour to Teach, communicating/collaborating on operations/technology/initiatives/merchandising/company direction, introducing/leading change, providing expectations/guidance, implementing solutions, and communicating objectives
  • Model/demonstrate customer service standards via OBW, manage/support initiatives (e.g., community programs), resolve customer issues, develop/implement action plans for deficiencies, and lead process improvements for high-quality experience
  • Drive financial performance/sales by reviewing P&L, managing budgeting/forecasting/expenses, monitoring merchandise presentation/seasonal transitions/inventory/operations, developing action plans to mitigate shrink, and achieve sales/profit goals
  • Provide supervision/development for hourly associates via hiring, training, mentoring, assigning duties, setting expectations, recognition, consistent communication, promoting belonging, recruiting, and meeting staffing/growth needs
  • Coordinate/oversee job activities/assignments by maintaining stakeholder relationships, supporting plans/initiatives, identifying/communicating goals/objectives, building/measuring accountability/progress, addressing improvements, adapting, and promoting learning
  • Ensure compliance with policies/procedures, support mission/values/ethics/integrity via action plans, Open Door Policy, and guidance on business processes/practices
  • Build high-performing teams, embrace differences, foster belonging, create thriving opportunities, work collaboratively, build relationships, communicate positively, attract/retain/empower/develop talent, recognize contributions, maintain/promote integrity/ethics/compliance, model values, hold accountable, and support regenerative goals (e.g., belonging, waste elimination, local giving)

Skills

Key technologies and capabilities for this role

Team LeadershipAssociate TrainingCustomer ServiceMerchandisingInventory ManagementProfit and Loss AnalysisBudgetingStore OperationsChange ManagementRecruiting

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment position.

What are the key responsibilities of the Stocking 2 Coach role?

The role involves leading and developing teams, modeling exceptional customer service, driving financial performance and sales in the designated store area, providing supervision and development for associates, and ensuring compliance with company policies.

What skills are needed to succeed in this position?

Key skills include team leadership and development, customer service excellence, financial management including P&L review and budgeting, associate supervision and mentoring, and ensuring policy compliance.

What is the company culture like for this role?

The culture emphasizes building high-performing teams, embracing differences in people, promoting a belonging mindset in the workplace, and respecting the individual.

What makes a strong candidate for this Stocking 2 Coach position?

Strong candidates have experience in team leadership, customer service, financial oversight like P&L management, associate development, and a commitment to company values such as ethics, integrity, and inclusivity.

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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