Program Manager I - Store Projects (Hardware) (REMOTE)
Dick's Sporting GoodsSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback (Tour-to-Teach), and communicating effectively across all levels
- Proficiency in utilizing technology, business initiatives, merchandising, and company direction
- Capability to introduce and lead company change efforts, set clear expectations, and provide guidance for business solutions
- Knowledge of exceptional customer service standards, including the One Best Way (OBW) service model, managing customer service initiatives, resolving issues, and implementing action plans
- Skills in driving financial performance, reviewing P&L statements, budgeting, forecasting, controlling expenses, monitoring merchandise presentation, inventory flow, operational processes, and mitigating shrink
- Experience in supervising, hiring, training, mentoring associates, assigning duties, setting expectations, providing recognition, promoting belonging, ensuring diversity awareness, and recruiting to meet staffing needs
- Ability to coordinate job-related activities, develop stakeholder relationships, support plans, set goals, measure progress, identify improvements, demonstrate adaptability, and promote continuous learning
- Commitment to ensuring compliance with company policies, procedures, ethics, integrity, and supporting the Open Door Policy
Responsibilities
- Lead and develop teams by teaching, training, actively listening, touring stores, providing feedback, communicating/collaborating on store operations, technology, initiatives, merchandising, and company direction
- Model and demonstrate exceptional customer service, manage/support initiatives (e.g., store of the community, outreach), resolve customer needs/complaints, develop/implement action plans, and provide process improvement leadership
- Drive financial performance and sales by reviewing P&L, managing budgeting/forecasting/expenses, ensuring merchandise presentation, seasonal transitions, inventory flow, operational processes, and implementing action plans for sales/profit goals and shrink mitigation
- Provide supervision/development for hourly associates by hiring, training, mentoring, assigning duties, setting expectations, providing recognition, communicating effectively, promoting belonging, and recruiting/developing staff
- Coordinate, complete, and oversee job-related activities/assignments by maintaining stakeholder relationships, supporting plans/initiatives, identifying/communicating goals, building accountability, measuring progress, addressing improvements, and promoting adaptability/learning
- Ensure compliance with company policies/procedures, support mission/values/ethics/integrity by implementing action plans and providing direction/guidance via Open Door Policy
Skills
Team Leadership
Associate Training
Store Operations
Customer Service
Merchandising
Inventory Management
P&L Analysis
Budgeting
Forecasting
Expense Control
Hiring
Mentoring
Change Management
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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