(USA) Senior Manager, Technology Operations at Walmart

Bentonville, Arkansas, United States

Walmart Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, eCommerce, TechnologyIndustries

Requirements

  • Thrive in ambiguity: Naturally apply structure and frameworks to accelerate end-to-end results
  • Problem solver: Develop short-term, sustainable solutions to issues in real time
  • Data-driven mindset: Comfortable with handling large datasets and identifying trends and insights
  • Storyteller: Know how to build and present audience-specific enterprise-level story arcs ranging from peers to executives to board members
  • Accountable: Led strategic initiatives to continue focus on stability, growth, and profitability metrics
  • Negotiator: Influence without authority across external and cross-functional stakeholders at all levels
  • Entrepreneurial: Drive and desire to shape business strategy and direction
  • Strong oral and written communication skills
  • 5 years of experience in business or product operations and strategy, process improvement, or related fields

Responsibilities

  • Define long-term vision and technology strategy around capabilities needed to deliver best-in-class fulfillment experiences
  • Provide thought leadership on internal and external best practices and standards to drive decision making
  • Conduct benchmark studies and competitive assessments
  • Work cross-functionally with partner teams across multiple locations, emphasizing communication, collaboration, and organization
  • Lead key cross-functional projects spanning multiple teams within the organization
  • Collaborate daily with cross-functional team members including SCM, Design, Product, Store Operations, and more
  • Work with product to build prototypes to communicate design ideas to users and internal stakeholders
  • Conduct research, user testing, and validation to ensure experiences/propositions prioritize customers and associates
  • Define metrics and KPIs to measure and track business goals
  • Communicate roadmaps and priorities and collaborate across business areas for roadmap prioritization, including engaging key partners for product/business strategies and gaining buy-in from executive-level leadership
  • Ensure business and cross-functional partner needs are met by evaluating ongoing effectiveness of current plans, programs, and initiatives; consulting with 4iTB partners or other key stakeholders; soliciting, evaluating, and applying suggestions for improving overall omni-channel communication experience
  • Seek patents to protect innovative ideas and products

Skills

Data Analysis
Stakeholder Management
Strategic Initiatives
Problem Solving
Storytelling
Negotiation
eCommerce Operations

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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