Program Manager I - Store Projects (Hardware) (REMOTE)
Dick's Sporting GoodsSalary not specified
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback, and Tour to Teach
- Strong communication and collaboration skills with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Capability to introduce and lead company change efforts, provide clear expectations, guidance for business solutions, and communicate objectives
- Expertise in modeling and demonstrating exceptional customer service using the One Best Way (OBW) service model
- Experience managing customer service initiatives, resolving complaints/issues, developing action plans, and providing process improvement leadership
- Proficiency in driving financial performance by reviewing P&L statements, budgeting, forecasting, controlling expenses, monitoring merchandise presentation, inventory flow, and operational processes
- Skills in developing action plans to mitigate shrink and achieve sales/profit goals
- Supervisory experience including hiring, training, mentoring, assigning duties, setting expectations, providing recognition, and promoting a belonging mindset
- Ability to recruit and develop associates to meet staffing needs and company growth
- Competence in coordinating job-related activities, maintaining stakeholder relationships, supporting plans/initiatives, setting goals, measuring progress, and promoting continuous learning
- Knowledge of company policies, procedures, mission, values, ethics, integrity, Open Door Policy, and Walmart values (e.g., Respect the Individual, Act with Integrity)
- Commitment to building high-performing teams, embracing diversity, fostering belonging, collaborating effectively, attracting/retaining talent, maintaining integrity, ethics, compliance, and supporting regenerative goals
Responsibilities
- Lead and develop teams by teaching, training, listening to associates, touring stores, providing feedback via Tour to Teach, communicating/collaborating on operations, initiatives, merchandising, and company direction
- Introduce/lead change efforts, provide expectations/guidance for business solutions, and communicate objectives to teams
- Model/demonstrate customer service standards using OBW, manage/support initiatives (e.g., store of the community, outreach), resolve customer issues, develop action plans, and lead process improvements
- Drive financial performance/sales in designated store area by reviewing P&L, managing budgeting/forecasting/expenses, monitoring merchandise/inventory/operations, and implementing shrink mitigation/sales/profit plans
- Provide supervision/development for hourly associates: hire, train, mentor, assign duties, set expectations, recognize, communicate consistently, promote belonging, recruit/develop for staffing/growth
- Coordinate/oversee job activities: develop stakeholder relationships, support plans/initiatives, identify/communicate goals, build accountability, measure progress, address improvements, demonstrate adaptability, promote learning
- Ensure compliance with policies/procedures, support mission/values/ethics/integrity via action plans, utilize Open Door Policy, provide direction on business processes
- Build high-performing teams, embrace differences, create belonging culture, empower/develop talent, recognize contributions
- Work collaboratively, build trusting relationships, communicate positively to motivate/influence
- Attract/retain talent, maintain/promote integrity/ethics/compliance, model Walmart values, hold accountable, support regenerative goals (e.g., positive impact, eliminate waste, local giving)
Skills
Team Leadership
Customer Service
Merchandising
Inventory Management
Budgeting
P&L Analysis
Training
Hiring
Store Operations
Shrink Control
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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