Product Manager - Retail Operations
PanoptoSalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to provide member service, including acknowledging members, identifying needs, guiding on self-service technology, assisting with purchases, locating merchandise, resolving issues, and promoting products/services
- Experience supervising associates, including assigning duties, communicating goals/feedback, training on processes, providing direction on member service, ensuring compliance with policies, supporting Open Door Policy, and participating in recruiting/hiring/scheduling/promoting/coaching/evaluating
- Capability to receive/stock supplies/merchandise, organize sales floor, utilize equipment, complete paperwork/logs/documentation per company policies
- Knowledge of safety procedures, including conducting safety sweeps, forklift spotting/handling, hazardous materials disposal, following steel standards, correcting/reporting unsafe situations
- Skills in maintaining sales floor/merchandise presentation, handling claims/returns, zoning, stocking/arranging/organizing merchandise, setting up/cleaning displays, removing damaged goods, signing/pricing, identifying/securing shrink/damages
- Ability to monitor food/merchandise quality, ensure product rotation, code dating, recalls, sanitation standards, merchandising/stocking/zoning/cleaning departments
- Oversight of picking/staging club pick-up orders per company policy
- Proficiency in developing/communicating/implementing processes, collaborating with managers/coworkers/customers/partners, analyzing/applying information, monitoring progress, identifying improvements
- Commitment to compliance with policies/procedures/ethics/integrity, explaining/guiding/demonstrating application, implementing action plans, using Open Door Policy, assisting with corrections
- Leadership in teams, sharing resources/tools, determining needs/priorities, coordinating/executing assignments, providing feedback/support, ensuring timelines/quality, modeling adaptation to change
- Embraces differences, creates inclusive culture, attracts talent (Respect the Individual)
- Works as a team, builds relationships, communicates impactfully/positively (Respect the Individual)
- Strengthens team through development/mentoring, recognizes contributions (Respect the Individual)
Responsibilities
- Provide member service by acknowledging members, identifying needs, offering guidance on self-service technology, assisting with purchasing decisions, locating merchandise, resolving issues, promoting company products/services
- Assist management with supervising associates: assign duties, communicate goals/feedback, train on processes/procedures, provide direction on member service, ensure resolution of complaints per guidelines, enforce compliance, support Open Door Policy, participate in recruiting/hiring/scheduling/promoting/coaching/evaluating
- Receive/stock supplies/merchandise from distribution centers/vendors, organize/maintain sales floor using equipment, complete paperwork/logs/documentation per policies
- Maintain facility safety: conduct safety sweeps, follow forklift spotting/handling/hazardous materials procedures, adhere to steel standards, correct/report unsafe situations
- Ensure sales floor/merchandise presentation: handle claims/returns, zone area, stock/arrange/organize merchandise, set up/clean/organize displays, remove damaged goods, sign/price per policies, identify/secure shrink/damages
- Monitor food/merchandise quality: ensure product rotation, code dating, recalls, sanitation; merchandise/stock/zone/clean departments
- Oversee picking/staging of club pick-up orders, ensure selection/staging per policy
- Develop/communicate/implement processes/practices to meet business needs: collaborate with stakeholders, analyze/apply information, monitor progress/results, address improvements
- Demonstrate/promote/support compliance with policies/procedures/ethics: explain/guide/demonstrate application, implement action plans, use Open Door Policy, assist management with ethical/compliance issues
- Lead/participate in teams: use/share resources/tools, determine needs/priorities, coordinate/execute assignments, provide advice/feedback/support, ensure timelines/quality, model/help adapt to change
- Embrace differences, foster belonging culture, create opportunities for associates, attract talent
- Build team relationships, communicate with impact/energy/positivity to motivate/influence
- Develop/mentor others, recognize contributions/accomplishments
Skills
Merchandising
Inventory Management
Team Supervision
Customer Service
Forklift Operation
Safety Compliance
Stocking
Sales Floor Management
Shrink Prevention
Product Displays
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
Related Jobs
RemoteRemoteTest Floor Engineer
NVIDIASalary not specified
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
RemoteTeam Lead, Customer Experience
Bestow$60,000 - $70,000/year
- Full Time
- Expert & Leadership (9+ years)
RemoteAssistant Manager, Acquisition
DraftKingsSalary not specified
- Full Time
- Junior (1 to 2 years), Mid-level (3 to 4 years)
RemoteAccount Executive, Enterprise Merchandise
QuinceSalary not specified
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
RemoteSupervisor, Operations (Event Processing)
Verra MobilitySalary not specified
- Full Time
- Expert & Leadership (9+ years)
RemoteCustomer Service Manager
Research InnovationsSalary not specified
- Full Time
- Junior (1 to 2 years)
RemoteMedical Director
ColorSalary not specified
- Full Time
- Senior (5 to 8 years)