(USA) Merchandising Lead at Walmart

Albuquerque, New Mexico, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Ability to provide member service, including acknowledging members, identifying needs, guiding on self-service technology, assisting with purchases, locating merchandise, resolving issues, and promoting products/services
  • Experience supervising associates, including assigning duties, communicating goals/feedback, training on processes, providing direction on member service, ensuring compliance with policies, supporting Open Door Policy, and participating in recruiting/hiring/scheduling/promoting/coaching/evaluating
  • Skills in receiving/stocking supplies/merchandise, organizing sales floor, utilizing equipment, and completing paperwork/documentation per company policies
  • Knowledge of safety procedures, including conducting safety sweeps, forklift spotting/handling, hazardous materials disposal, following steel standards, and reporting/correcting unsafe situations
  • Ability to maintain sales floor/merchandise presentation, handling claims/returns, zoning, stocking/arranging/organizing merchandise, setting up/cleaning displays, removing damaged goods, signing/pricing, identifying shrink/damages, and securing fragile/high-shrink items
  • Capability to monitor food/merchandise quality, ensuring product rotation, code dating, recalls, sanitation standards, merchandising categories, stocking/zoning/cleaning departments
  • Oversight of picking/staging club pick-up orders per company policy
  • Proficiency in developing/communicating/implementing processes, collaborating with stakeholders, analyzing information, monitoring progress, and addressing improvements
  • Commitment to compliance with policies, procedures, ethics/integrity, using Open Door Policy, and assisting with corrections
  • Team leadership skills, including sharing resources, determining needs/priorities, coordinating/executing assignments, providing feedback/support, ensuring timelines/quality, and modeling adaptability
  • Embrace differences, foster belonging, create opportunities for associates, build trusting relationships, communicate positively, mentor/develop others, and recognize contributions

Responsibilities

  • Provide member service by acknowledging members, identifying needs, assisting with self-service technology, purchases, locating merchandise, resolving issues, and promoting products/services
  • Assist management in supervising associates by assigning duties, communicating goals/feedback, training on processes/procedures, providing direction on member service, ensuring issue resolution per guidelines, compliance with policies, supporting Open Door Policy, and participating in recruiting/hiring/scheduling/promoting/coaching/evaluating
  • Receive/stock supplies/merchandise from distribution centers/vendors, organize/maintain sales floor using equipment, and complete required documentation per policies
  • Maintain facility safety by conducting sweeps, following forklift/hazardous materials procedures, adhering to steel standards, and reporting/correcting unsafe situations
  • Ensure sales floor/merchandise maintenance by handling claims/returns, zoning, stocking/arranging/organizing, setting up/cleaning displays, removing damaged goods, signing/pricing, identifying shrink/damages, and securing fragile/high-shrink items
  • Monitor food/merchandise quality by enforcing product rotation, code dating, recalls, sanitation, merchandising categories, and stocking/zoning/cleaning departments
  • Oversee picking/staging of club pick-up orders throughout the day per company policy
  • Develop/communicate/implement processes/practices to meet business needs by collaborating, analyzing information, monitoring progress, and addressing improvements
  • Demonstrate/promote compliance with policies/procedures/ethics by guiding application, implementing action plans, using Open Door Policy, and assisting management with corrections
  • Lead/participate in teams by sharing resources, determining needs/priorities, coordinating/executing work, providing feedback/support, ensuring timelines/quality, and modeling adaptability to change

Skills

Merchandising
Inventory Management
Team Supervision
Customer Service
Forklift Operation
Safety Compliance
Stocking
Sales Floor Management
Shrink Prevention
Product Displays

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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