Outside Membership Sales Rep. (remote with 50% travel)
BJ's Wholesale ClubSalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Assists management with supervision, assigning duties, communicating goals and feedback, training associates, providing direction on member service, ensuring compliance, supporting Open Door Policy, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates
- Communicates and supports membership by providing information on types, programs, and benefits, processing memberships/upgrades/credit accounts, encouraging renewals, participating in sales/marketing events, maintaining documentation, and meeting membership goals
- Provides member service by acknowledging members, identifying needs, assisting with purchases, locating merchandise, guiding on self-service technology, handling transactions, and filling club pick-up orders
- Oversees area by handling claims/returns, zoning, arranging merchandise, identifying shrink/damages, maintaining carts/flatbeds, assisting with transport, using cart retrieval equipment, and keeping parking lot clean
- Completes accounting tasks by following procedures, providing register funds, creating/interpreting financial reports, assisting investigations, preparing deposits/Cash Fund Transfers, investigating overages/shortages, and maintaining confidentiality/accuracy
- Develops, communicates, and implements processes by collaborating with stakeholders, analyzing information, monitoring progress, and addressing improvements
- Demonstrates compliance with policies, procedures, ethics, and integrity by guiding others, implementing action plans, using Open Door Policy, and assisting with corrections
- Leads teams by sharing resources, determining needs/priorities, coordinating assignments, providing feedback/support, ensuring timelines/quality, and modeling adaptability
- Embraces differences, creates belonging culture, provides growth opportunities, attracts talent (Respect the Individual)
- Works as a team, builds relationships, communicates positively to motivate/influence (Respect the Individual)
- Strengthens team by developing/mentoring others, recognizing contributions (Respect the Individual)
- Maintains/promotes highest standards of integrity and ethics (Act with Integrity)
Responsibilities
- Supervise associates in assigned area, including duty assignment, training, guidance, compliance, and HR functions like recruiting/hiring
- Promote and manage memberships, sales events, and marketing to meet goals
- Deliver exceptional member service across interactions, transactions, and support
- Maintain area operations, including merchandising, inventory control, and lot maintenance
- Handle accounting, financial reporting, deposits, investigations, and confidentiality
- Develop and optimize business processes through collaboration and analysis
- Ensure ethical compliance and support policy adherence
- Lead teams to achieve priorities, quality, and adaptability
- Foster inclusive culture, team relationships, mentoring, and integrity
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a full-time position?
Yes, this is a full-time employment position.
What is the location or remote work policy for this role?
This information is not specified in the job description.
What key skills or responsibilities are required for the Member Team Lead role?
The role requires skills in supervising associates, communicating goals and feedback, training on processes, resolving member issues, handling accounting records and financial analysis, and ensuring compliance with company policies.
What is the company culture like for this position?
The culture emphasizes the Open Door Policy, compliance with ethics and integrity standards, member service excellence, and collaboration with managers, coworkers, and business partners.
What makes a strong candidate for the Member Team Lead position?
Strong candidates have experience in supervising associates, providing member service, handling financial and accounting tasks, ensuring policy compliance, and leading teams to meet business goals.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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