(USA) GM Coach (Non-Complex) - WM, Management at Walmart

Ellsworth, Maine, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback (Tour to Teach), communicating/collaborating with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
  • Skill in introducing and leading company change efforts, providing clear expectations/guidance for business solutions, and communicating business objectives
  • Experience modeling/demonstrating exceptional customer service (One Best Way/OBW model), managing/supporting initiatives (e.g., store of the community, outreach), resolving customer issues, developing action plans for deficiencies, and providing process improvement leadership
  • Proficiency in driving financial performance: reviewing P&L statements, budgeting/forecasting/controlling expenses, monitoring merchandise presentation/seasonal transitions/inventory/operations, mitigating shrink, achieving sales/profit goals
  • Capability to provide supervision/development for hourly associates: hiring, training, mentoring, assigning duties, setting expectations, recognition, promoting belonging mindset, recruiting for staffing/growth
  • Ability to coordinate/oversee job activities: developing stakeholder relationships, supporting plans/initiatives, identifying/communicating goals, building accountability, measuring progress, addressing improvements, demonstrating adaptability/continuous learning
  • Knowledge of ensuring compliance with company policies/procedures, supporting mission/values/ethics/integrity via action plans, Open Door Policy, and guidance on business processes
  • Commitment to "Respect the Individual": building high-performing teams, embracing differences, fostering belonging, creating thriving opportunities, collaborating, building relationships, communicating positively, attracting/retaining/developing talent
  • Adherence to "Act with Integrity": maintaining/promoting integrity/ethics/compliance, modeling Walmart values, accountability, supporting regenerative goals (belonging, waste elimination, local giving), acting selflessly

Responsibilities

  • Lead and develop teams by teaching/training, actively listening, touring stores/providing feedback, communicating/collaborating on operations/technology/initiatives/merchandising/direction, leading change, setting expectations/guidance, communicating objectives
  • Model/demonstrate customer service standards (OBW), manage/support initiatives (community outreach), resolve customer needs/complaints/issues, develop/implement action plans for deficiencies, lead process improvements for high-quality experience
  • Drive financial/sales performance: review/evaluate P&L, manage budgeting/forecasting/expenses, monitor merchandise presentation/transitions/inventory/operations, develop/implement plans to mitigate shrink/achieve sales/profit goals
  • Supervise/develop hourly associates: hire/train/mentor, assign duties, set expectations, provide recognition, promote belonging, recruit/develop for staffing/growth
  • Coordinate/complete/oversee job activities/assignments: maintain stakeholder relationships, support plans/initiatives, identify/communicate goals/objectives, build/measure accountability/progress, address improvements, promote adaptability/learning
  • Ensure compliance with policies/procedures, support mission/values/ethics/integrity: implement action plans, utilize Open Door Policy, provide direction/guidance on processes/practices
  • Build high-performing teams, embrace differences, foster belonging culture, create thriving opportunities
  • Work collaboratively, build trusting relationships, communicate impactfully/positively to motivate/influence
  • Attract/retain/develop talent, empower/recognize contributions
  • Maintain/promote integrity/ethics/compliance, model Walmart values, hold accountable, support regenerative goals (belonging, waste elimination, local giving), act selflessly

Skills

Key technologies and capabilities for this role

Team LeadershipAssociate TrainingStore OperationsCustomer ServiceP&L ManagementBudgetingForecastingMerchandisingInventory ManagementShrink MitigationHiringMentoringPerformance Feedback

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment position.

Is remote work available for this GM Coach role?

This information is not specified in the job description.

What key skills are needed for this GM Coach position?

Key skills include leading and developing teams, driving financial performance and sales, providing exceptional customer service, and ensuring compliance with company policies.

What is the company culture like for this role?

The culture emphasizes building high-performing teams, embracing differences in people, promoting a belonging mindset, and respecting the individual.

What makes a strong candidate for this GM Coach role?

Strong candidates excel in team leadership, associate development, customer service, financial management, and fostering a belonging mindset while ensuring policy compliance.

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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