General Manager, Platform
Offchain LabsSalary not specified
Full Time
Expert & Leadership (9+ years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, and providing feedback (Tour to Teach)
- Strong communication and collaboration skills across all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Expertise in leading change efforts, setting clear expectations, and guiding implementation of business solutions
- Proficiency in modeling and demonstrating exceptional customer service using the One Best Way (OBW) service model
- Experience managing customer service initiatives, resolving complaints/issues, and developing action plans for improvements
- Financial acumen, including reviewing P&L statements, budgeting, forecasting, expense control, merchandise presentation, inventory management, and shrink mitigation
- Supervisory skills for hiring, training, mentoring, assigning duties, setting expectations, providing recognition, and promoting a belonging mindset
- Recruiting and developing qualified associates to meet staffing needs and company growth
- Ability to build and maintain relationships with stakeholders, support plans/initiatives, set goals, measure progress, and promote continuous learning
- Commitment to compliance with company policies, Open Door Policy, ethics, integrity, and Walmart values
- Leadership in building high-performing teams, embracing diversity, fostering belonging, and creating collaborative, trusting relationships
- Talent attraction, retention, empowerment, development, and recognition skills
- Promotion of regenerative company goals, positive impact, waste elimination, and local giving
Responsibilities
- Lead and develop teams by teaching, training, listening, touring stores, providing feedback, communicating business objectives, and implementing solutions
- Model exceptional customer service, manage initiatives (e.g., store of the community, outreach), resolve issues, and lead process improvements
- Drive financial performance by reviewing P&L, managing budgets/forecasts/expenses, ensuring merchandise/inventory/operations excellence, and achieving sales/profit goals
- Supervise and develop hourly associates through hiring, training, mentoring, duty assignment, expectation setting, recognition, and fostering belonging
- Coordinate job-related activities, maintain stakeholder relationships, support customer/business needs, set/measure goals, and address improvements
- Ensure compliance with policies/procedures, support mission/values/ethics via action plans and Open Door Policy guidance
- Build high-performing, inclusive teams that embrace differences and promote belonging
- Work collaboratively, communicate positively to motivate/influence, and build trusting relationships
- Attract/retain/develop talent and recognize contributions
- Maintain highest integrity/ethics/compliance standards, model Walmart values, hold accountable, and support regenerative goals (e.g., positive impact, belonging, waste elimination, local giving)
Skills
Team Leadership
Associate Training
Store Operations
Customer Service
Profit and Loss Management
Budgeting
Forecasting
Merchandising
Inventory Management
Shrink Mitigation
Hiring
Mentoring
Performance Feedback
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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