(USA) General Manager (returns, Wm.com) at Walmart

Westhampton, New York, United States

Walmart Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, LogisticsIndustries

Requirements

  • Ability to communicate verbally and in writing with individuals or groups (e.g., customers, suppliers, associates)
  • Experience driving, developing, and overseeing business plans for facilities to achieve goals (e.g., production, quality, safety) and strategic improvements for complex operations
  • Skills in forecasting and implementing staffing plans to meet business demands for workload and performance
  • Proficiency in managing financial aspects, including approving/tracking expenses vs. budget, monitoring asset utilization, and preparing/reviewing/analyzing business reports
  • Knowledge of Logistics and company quality/safety standards, policies, procedures, and directives
  • Ability to investigate and resolve associate, customer, and supplier concerns based on facts or consultation
  • Capability to serve as a community liaison through participation in local organizations, charitable activities, and company-sponsored programs
  • Leadership skills to direct facility leadership, set direction, communicate goals, monitor performance, provide feedback, identify training needs, support policies, and oversee hiring, promotion, coaching, teaching, and evaluation of associates
  • Builds high-performing teams, embraces differences, creates belonging culture, and provides growth opportunities
  • Works collaboratively, builds trusting relationships, communicates with impact to motivate/influence
  • Attracts/retains talent, empowers/develops talent, recognizes contributions
  • Maintains/promotes integrity, ethics, compliance; models Walmart values; holds accountable; supports regenerative goals
  • Acts selfless, humble, self-aware, honest, fair, transparent
  • Delivers results customer-first, adapts to shopping behaviors, applies EDLP/EDLC models
  • Makes data-based decisions, balances priorities, considers stakeholders
  • Displays curiosity, takes calculated risks, shows courage/resilience, encourages learning from mistakes
  • Drives continuous improvements, adopts new technologies/skills, supports change

Responsibilities

  • Communicate with individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates)
  • Drive, develop, and oversee implementation of the business plan for the facility to achieve goals (e.g., production, quality, safety) and develop strategic improvements for complex operations
  • Ensure staffing plans are forecasted sufficiently to meet business demands for workload and performance results and are implemented timely
  • Manage financial aspects for the facility by approving and tracking expenses compared to budget, monitoring asset utilization, and preparing/reviewing/analyzing business reports
  • Monitor and ensure facility-wide compliance with Logistics and company quality and safety standards, policies, procedures, and directives by developing, distributing, and/or maintaining procedures and supporting documentation
  • Ensure associate, customer, and supplier concerns are resolved by thoroughly investigating and making decisions based on facts or consulting with others
  • Serve as a community liaison by participating in local and community organizations and charitable activities, champion company-sponsored programs and events to associates, customers, and the local community
  • Lead and direct the facility's leadership by setting direction and ensuring it is carried out, communicating goals, monitoring performance and providing feedback, identifying training and development needs, ensuring opportunities for learning and growth, supporting Logistics and company policies/procedures, and overseeing hiring, promotion, coaching, teaching, and evaluation of associates

Skills

Business Planning
Strategic Operations
Staffing Management
Financial Management
Budget Tracking
Asset Utilization
Compliance Management
Quality Standards
Safety Standards
Leadership Development
Team Building
Performance Monitoring
Community Engagement
Logistics Operations

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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