Program Manager I - Store Projects (Hardware) (REMOTE)
Dick's Sporting GoodsSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, and providing feedback (Tour to Teach)
- Strong communication and collaboration skills with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Expertise in introducing and leading company change efforts, providing clear expectations, guidance for business solutions, and communicating objectives
- Proficiency in modeling and demonstrating exceptional customer service standards (One Best Way/OBW service model)
- Experience managing customer service initiatives (e.g., store of the community, community outreach), resolving complaints/issues, developing action plans, and providing process improvement leadership
- Financial acumen, including reviewing/evaluating P&L statements, budgeting, forecasting, controlling expenses, monitoring merchandise presentation, inventory flow, operational processes, and mitigating shrink
- Supervisory skills for hiring, training, mentoring hourly associates, assigning duties, setting expectations, providing recognition, and developing talent for staffing needs and growth
- Ability to coordinate job-related activities, build relationships with stakeholders, support plans/initiatives, set goals, measure progress, address improvements, and promote continuous learning/adaptability
- Commitment to compliance with company policies/procedures, mission, values, ethics, integrity, Open Door Policy, and Walmart values (e.g., regenerative company goals, belonging, eliminating waste, local giving)
- Interpersonal skills to build high-performing teams, embrace differences, foster belonging, work collaboratively, communicate with impact/positivity, attract/retain talent, and act with integrity (humble, self-aware, honest, fair, transparent)
Responsibilities
- Lead and develop teams by teaching, training, listening, touring stores, providing feedback, communicating/collaborating on operations, initiatives, merchandising, and change efforts
- Model exceptional customer service, manage/support initiatives, resolve customer issues, develop/implement action plans, and lead process improvements for high-quality experiences
- Drive financial performance/sales by reviewing P&L, managing budgeting/forecasting/expenses, ensuring merchandise presentation/inventory/operations, and implementing plans to achieve sales/profit goals and mitigate shrink
- Provide supervision/development for associates: hire, train, mentor, assign duties, set expectations, recognize, and promote belonging mindset
- Coordinate/oversight job activities: maintain stakeholder relationships, support plans/initiatives, set/communicate goals, build accountability, measure progress, identify improvements, demonstrate adaptability, promote learning
- Ensure compliance with policies/procedures, support mission/values/ethics via action plans, Open Door Policy, and guidance on business processes
- Build high-performing teams, embrace differences, create belonging culture, provide growth opportunities
- Work collaboratively, build trusting relationships, communicate to motivate/influence
- Attract/retain talent, empower/develop, recognize contributions
- Maintain/promote integrity/ethics/compliance, model Walmart values, hold accountable, support regenerative goals (belonging, positive impact, waste elimination, local giving)
- Act selfless, humble, self-aware, honest, fair, transparent in serving customers/members
Skills
Team Leadership
Associate Training
Store Operations
Customer Service
Merchandising
Inventory Management
Profit and Loss Analysis
Budgeting
Forecasting
Change Management
Performance Coaching
Hiring
Mentoring
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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