(USA) Front End Coach at Walmart

Carthage, Missouri, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Ability to lead and develop teams through teaching, training, active listening, touring stores, and providing feedback (Tour to Teach)
  • Strong communication and collaboration skills with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
  • Expertise in introducing and leading company change efforts, providing clear expectations, guidance for business solutions, and communicating objectives
  • Proficiency in modeling and demonstrating exceptional customer service using the One Best Way (OBW) service model
  • Experience managing customer service initiatives (e.g., store of the community, community outreach), resolving complaints/issues, developing action plans, and providing process improvement leadership
  • Financial acumen, including reviewing P&L statements, budgeting, forecasting, controlling expenses, monitoring merchandise presentation, inventory flow, operational processes, and mitigating shrink
  • Supervisory skills in hiring, training, mentoring associates, assigning duties, setting expectations, providing recognition, and developing talent for staffing needs and growth
  • Ability to coordinate job-related activities, build relationships with stakeholders, support plans/initiatives, set goals, measure progress, address improvements, and promote continuous learning/adaptability
  • Commitment to compliance with company policies, procedures, mission, values, ethics, integrity, and supporting the Open Door Policy
  • Leadership in building high-performing teams, embracing diversity, fostering belonging, collaborating, communicating positively, attracting/retaining talent, and acting with integrity (humble, honest, fair, transparent)
  • Alignment with Walmart values, including creating belonging, eliminating waste, local giving, and supporting regenerative goals

Responsibilities

  • Lead and develop teams by teaching, training, listening, touring stores, providing feedback, communicating/collaborating on operations, initiatives, merchandising, and change efforts
  • Model exceptional customer service, manage/support initiatives, resolve customer issues, develop action plans, and lead process improvements for high-quality experiences
  • Drive financial performance and sales by reviewing P&L, managing budgeting/forecasting/expenses, ensuring merchandise presentation/inventory/operations, and implementing shrink mitigation plans
  • Provide supervision/development for hourly associates via hiring, training, mentoring, assigning duties, setting expectations, recognition, and promoting belonging
  • Coordinate/oversee job activities by maintaining stakeholder relationships, supporting plans/initiatives, setting/measuring goals, building accountability, addressing improvements, and promoting learning
  • Ensure compliance with policies/procedures, implement action plans, utilize Open Door Policy, and guide on ethics/integrity in business processes
  • Build high-performing teams, embrace differences, create belonging culture, collaborate effectively, attract/retain/develop talent, and recognize contributions
  • Maintain/promote integrity, ethics, compliance; model Walmart values; hold accountable; support regenerative goals through positive impact, belonging, waste elimination, and local giving

Skills

Team Leadership
Associate Training
Customer Service
Store Operations
Merchandising
Inventory Management
Profit and Loss Analysis
Budgeting
Forecasting
Expense Control
Change Management
Performance Feedback
Hiring
Mentoring

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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