(USA) Food & Consumables Coach at Walmart

Somerset, Kentucky, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Consumer GoodsIndustries

Requirements

  • Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback (Tour to Teach), communicating and collaborating with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
  • Skill in introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions, and communicating business objectives effectively
  • Proficiency in modeling and demonstrating exceptional customer service standards using the One Best Way (OBW) service model, managing customer service initiatives (e.g., store of the community, community outreach), resolving customer needs/complaints/issues, developing action plans to correct deficiencies, and providing process improvement leadership
  • Capability to drive financial performance and sales by reviewing/evaluating P&L statements, managing budgeting/forecasting/expenses indexed to sales, monitoring merchandise presentation, seasonal transitions, inventory flow, operational processes, and implementing action plans to mitigate shrink and achieve sales/profit goals
  • Experience in providing supervision and development for hourly associates, including hiring, training, mentoring, assigning duties, setting expectations, providing recognition, promoting a belonging mindset, and recruiting to meet staffing needs and company growth
  • Ability to coordinate, complete, and oversee job-related activities by developing/maintaining stakeholder relationships, supporting plans/initiatives, identifying/communicating goals/objectives, building accountability, measuring progress, addressing improvements, demonstrating adaptability, and promoting continuous learning
  • Knowledge of ensuring compliance with company policies/procedures, supporting mission/values/ethics/integrity through action plans, utilizing Open Door Policy, and providing direction on business processes/practices
  • Commitment to "Respect the Individual" by building high-performing teams, embracing differences, creating belonging culture, providing growth opportunities, working collaboratively, building relationships, communicating positively, attracting/retaining talent, empowering/developing talent, and recognizing contributions
  • Adherence to "Act with Integrity" by maintaining/promoting integrity/ethics/compliance, modeling Walmart values, holding accountable, supporting regenerative goals (positive impact, belonging, eliminating waste, local giving), and acting selflessly

Responsibilities

  • Lead and develop teams effectively through training, feedback, communication, collaboration, change leadership, and clear guidance on business objectives
  • Model exceptional customer service, manage initiatives, resolve issues, develop action plans, and lead process improvements for high-quality customer experience
  • Drive financial performance by analyzing P&L, managing budgets/expenses, monitoring merchandising/inventory/operations, and implementing plans to meet sales/profit goals and reduce shrink
  • Supervise and develop associates via hiring, training, mentoring, duty assignment, expectation setting, recognition, belonging promotion, and recruitment
  • Coordinate job activities by managing stakeholder relationships, supporting initiatives, setting/measuring goals, ensuring accountability, addressing improvements, and fostering adaptability/learning
  • Ensure policy/procedure compliance, support company mission/values/ethics via action plans, Open Door Policy, and guidance on business practices
  • Build high-performing, inclusive teams that embrace differences and promote belonging
  • Collaborate, build relationships, communicate impactfully to motivate/influence
  • Attract/retain/empower/develop talent and recognize accomplishments
  • Uphold integrity, model values, ensure accountability, support regenerative goals, and act selflessly

Skills

Team Leadership
Associate Training
Customer Service
Profit and Loss Management
Budgeting
Forecasting
Merchandising
Inventory Management
Shrink Mitigation
Store Operations
Change Management
Performance Feedback

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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