Sales Associate – Grocery
OLLYSalary not specified
Full Time
Entry Level & New Grad, Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Consumer GoodsIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, and providing feedback (Tour to Teach)
- Strong communication and collaboration skills with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Expertise in introducing and leading company change efforts, providing clear expectations, guidance, and business objectives
- Proficiency in modeling and demonstrating exceptional customer service standards (One Best Way/OBW service model)
- Experience managing customer service initiatives (e.g., store of the community, community outreach), resolving complaints/issues, developing action plans, and providing process improvement leadership
- Financial acumen, including reviewing/evaluating P&L statements, budgeting, forecasting, controlling expenses, monitoring merchandise presentation, seasonal transitions, inventory flow, operational processes, mitigating shrink, and achieving sales/profit goals
- Supervisory skills for hiring, training, mentoring hourly associates, assigning duties, setting expectations, providing recognition, promoting belonging mindset, and recruiting to meet staffing needs
- Ability to coordinate job-related activities, develop/maintain stakeholder relationships, support plans/initiatives, set goals, build accountability, measure progress, identify improvements, demonstrate adaptability, and promote continuous learning
- Knowledge of company policies, procedures, mission, values, ethics, integrity, Open Door Policy, and ability to implement action plans and provide guidance
- Commitment to Respect the Individual (building high-performing teams, embracing differences, creating belonging culture, collaborating, attracting/retaining talent, empowering/developing talent)
- Commitment to Act with Integrity (maintaining ethics/compliance, modeling Walmart values, accountability, regenerative goals, selfless actions)
Responsibilities
- Lead and develop teams by teaching, training, actively listening, touring stores, providing feedback, communicating/collaborating on operations, utilizing technology/business initiatives/merchandising/company direction, introducing/leading change, providing expectations/guidance, and communicating objectives
- Model/demonstrate exceptional customer service (OBW model), manage/support initiatives (e.g., community programs), resolve customer needs/complaints/issues, develop/implement action plans for deficiencies, and lead process improvements for high-quality experience
- Drive financial performance/sales by reviewing P&L, managing budgeting/forecasting/expenses, ensuring merchandise presentation/seasonal transitions/inventory/operations, developing action plans to mitigate shrink, and achieving sales/profit goals
- Provide supervision/development for hourly associates: hire, train, mentor, assign duties, set expectations, provide recognition, communicate consistently, promote belonging mindset, recruit/develop for staffing/growth
- Coordinate/oversee job activities: develop stakeholder relationships, support plans/initiatives, identify/communicate goals/objectives, build accountability, measure progress, address improvements, demonstrate adaptability, promote continuous learning
- Ensure compliance with policies/procedures, support mission/values/ethics/integrity via action plans, utilize Open Door Policy, provide direction/guidance on business processes/practices
- Build high-performing teams, embrace differences, create belonging culture, provide thriving opportunities
- Work collaboratively, build trusting relationships, communicate with impact/energy/positivity to motivate/influence
- Attract/retain talent, empower/develop talent, recognize contributions
- Maintain/promote integrity/ethics/compliance, model Walmart values, hold accountable, support regenerative goals (belonging, waste elimination, local giving), act selflessly
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a full-time position?
Yes, this is a full-time employment position.
What is the work location or remote policy for this role?
This information is not specified in the job description.
What key skills are required for the Food & Consumables Coach role?
Key skills include leading and developing teams, demonstrating exceptional customer service, driving financial performance through P&L management, providing supervision and mentoring to associates, and ensuring compliance with company policies.
What is the company culture like for this position?
The culture emphasizes building high-performing teams, embracing differences in people, promoting a belonging mindset in the workplace, and respecting the individual.
What makes a strong candidate for this Coach role?
Strong candidates excel in team leadership, customer service, financial management, associate development through hiring training and mentoring, and fostering an inclusive workplace environment.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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