(USA) Food & Consumables Coach at Walmart

Charlotte, North Carolina, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Consumer GoodsIndustries

Requirements

  • Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback (Tour to Teach), communicating and collaborating with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
  • Skill in introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions, and communicating business objectives effectively
  • Experience modeling and demonstrating exceptional customer service standards (One Best Way/OBW service model), managing customer service initiatives (e.g., store of the community, community outreach), resolving customer needs/complaints/issues, developing action plans to correct deficiencies, and providing process improvement leadership
  • Proficiency in driving financial performance by reviewing/evaluating P&L statements, managing budgeting/forecasting/expenses indexed to sales, monitoring merchandise presentation, seasonal transitions, inventory flow, operational processes, and implementing action plans to mitigate shrink and achieve sales/profit goals
  • Capability to provide supervision and development for hourly associates, including hiring, training, mentoring, assigning duties, setting expectations, providing recognition, communicating consistently, promoting a belonging mindset, and recruiting to meet staffing needs
  • Ability to coordinate/complete/oversee job-related activities by developing relationships with stakeholders, supporting plans/initiatives, identifying/communicating goals/objectives, building accountability, measuring progress, addressing improvements, demonstrating adaptability, and promoting continuous learning
  • Knowledge of ensuring compliance with company policies/procedures, supporting mission/values/ethics/integrity through action plans, utilizing Open Door Policy, and providing direction on business processes
  • Commitment to "Respect the Individual" by building high-performing teams, embracing differences, creating belonging culture, providing growth opportunities, working collaboratively, building relationships, communicating positively, attracting/retaining talent, empowering/developing talent, and recognizing contributions
  • Adherence to "Act with Integrity" by maintaining/promoting ethics/compliance, modeling Walmart values, holding accountable, supporting regenerative goals (positive impact, belonging, eliminating waste, local giving), and acting selflessly

Responsibilities

  • Lead and develop teams effectively by teaching, training, listening, touring stores, providing feedback, communicating/collaborating on operations/technology/initiatives/merchandising/company direction, leading change efforts, setting expectations, implementing solutions, and communicating objectives
  • Model/demonstrate customer service standards (OBW), manage/support initiatives (community programs), resolve customer issues, develop/implement action plans for deficiencies, and lead process improvements for high-quality experiences
  • Drive financial performance/sales in designated area by reviewing P&L, managing budgeting/forecasting/expenses, monitoring merchandise/inventory/operations, and implementing plans to mitigate shrink/achieve goals
  • Supervise/develop hourly associates by hiring, training, mentoring, assigning duties, setting expectations, providing recognition, communicating effectively, promoting belonging, and recruiting for staffing/growth
  • Coordinate/oversee activities by maintaining stakeholder relationships, supporting plans/initiatives, communicating goals, building/measuring accountability, addressing improvements, adapting, and promoting learning
  • Ensure policy/procedure compliance, support mission/values/ethics via action plans, utilize Open Door Policy, and guide on business practices
  • Build high-performing teams, embrace differences, foster belonging, create growth opportunities, collaborate, build relationships, communicate impactfully, attract/retain/empower/develop talent, recognize accomplishments
  • Maintain/promote integrity/ethics/compliance, model values, ensure accountability, support regenerative goals (impact for associates/customers/world, belonging, waste elimination, local giving), act selflessly

Skills

Key technologies and capabilities for this role

Team LeadershipAssociate TrainingCustomer ServiceP&L ManagementBudgetingForecastingMerchandisingInventory ManagementShrink MitigationStore OperationsChange ManagementPerformance Feedback

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment position.

What is the work location or remote policy for this role?

This information is not specified in the job description.

What key skills are needed for the Food & Consumables Coach role?

Key skills include leading and developing teams, driving financial performance through P&L management and sales goals, modeling exceptional customer service, providing supervision and mentoring to associates, and ensuring compliance with company policies.

What is the company culture like for this position?

The culture emphasizes building high-performing teams, embracing differences in people, promoting a belonging mindset in the workplace, and respecting the individual.

What makes a strong candidate for this Coach role?

Strong candidates excel at team leadership and development, financial management in a retail setting, customer service excellence, associate mentoring, and fostering an inclusive workplace environment.

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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