Program Manager I - Store Projects (Hardware) (REMOTE)
Dick's Sporting GoodsSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, FashionIndustries
Requirements
- Ability to hire, train, and mentor associates
- Skills in assigning duties, setting expectations, and providing recognition
- Experience in promoting a belonging mindset and recruiting qualified associates
- Proficiency in developing relationships with stakeholders and supporting business plans
- Capability to lead teams through teaching, training, active listening, and feedback (e.g., Tour-to-Teach)
- Knowledge of store operations, technology, merchandising, and company initiatives
- Expertise in customer service standards, including One Best Way (OBW) model and resolving issues
- Understanding of company policies, ethics, integrity, and Open Door Policy
- Financial acumen for reviewing P&L statements, budgeting, forecasting, expense control, and inventory management
- Commitment to embracing differences, building team relationships, and acting with integrity
Responsibilities
- Provide supervision and development for hourly associates through hiring, training, mentoring, and assigning duties
- Coordinate and oversee job-related activities, set goals, measure progress, and address improvements
- Lead and develop teams by teaching, touring stores, providing feedback, and communicating business objectives
- Model exceptional customer service, manage initiatives, resolve complaints, and implement action plans
- Ensure compliance with company policies, ethics, and standards
- Drive financial performance by managing P&L, budgeting, controlling expenses, and optimizing merchandise/inventory processes
- Foster a culture of belonging, respect individual differences, and create opportunities for associates to thrive
- Build strong team relationships, communicate positively, and strengthen the team through mentoring and recognition
- Maintain highest standards of integrity, hold accountable, and support Walmart's regenerative goals
Skills
Team Leadership
Associate Training
Mentoring
Stakeholder Management
Customer Service
Store Operations
Merchandising
Recruiting
Performance Feedback
Change Management
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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