Program Manager I - Store Projects (Hardware) (REMOTE)
Dick's Sporting GoodsSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback (Tour to Teach), communicating/collaborating with all levels on store operations, technology, business initiatives, merchandising, company direction, and leading change efforts
- Demonstrates exceptional customer service standards by following the One Best Way (OBW) service model, managing/supporting initiatives (e.g., store of the community, outreach), resolving customer issues, developing action plans for deficiencies, and providing process improvement leadership
- Drives financial performance and sales by reviewing P&L statements, managing budgeting/forecasting/expenses, monitoring merchandise presentation/seasonal transitions/inventory/operations, and implementing action plans to mitigate shrink and achieve sales/profit goals
- Provides supervision/development for hourly associates through hiring, training, mentoring, assigning duties, setting expectations, recognition, promoting belonging mindset, and recruiting to meet staffing/growth needs
- Coordinates/oversees job-related activities by developing stakeholder relationships, supporting plans/initiatives, identifying/communicating goals, building accountability, measuring progress, addressing improvements, demonstrating adaptability, and promoting continuous learning
- Ensures compliance with company policies/procedures, supports mission/values/ethics/integrity via action plans, Open Door Policy, and guidance on business processes
- Builds high-performing teams, embraces differences, creates belonging culture, works collaboratively, builds relationships, communicates with impact/positivity, attracts/retains talent, empowers/develops talent, recognizes contributions
- Maintains/promotes integrity/ethics/compliance, models Walmart values, holds accountable, supports regenerative goals (positive impact, belonging, eliminating waste, local giving), acts selflessly
Responsibilities
- Lead and develop teams effectively by teaching/training, actively listening, touring stores/providing feedback, communicating/collaborating on operations/technology/initiatives/merchandising/direction, introducing/leading change, providing expectations/guidance for business solutions/objectives
- Model/demonstrate exceptional customer service to associates, manage/support initiatives (e.g., community programs), resolve customer needs/complaints/issues, develop/implement action plans for deficiencies/process improvements for high-quality experience
- Drive financial performance/sales of store area by reviewing/evaluating P&L, managing/assisting budgeting/forecasting/expense control, monitoring merchandise presentation/seasonal transitions/inventory/operations, developing/implementing action plans for shrink mitigation/sales/profit goals
- Provide supervision/development for hourly associates by hiring/training/mentoring, assigning duties, setting expectations, providing recognition, communicating consistently, promoting belonging mindset, recruiting/developing for staffing/growth
- Coordinate/complete/overssee job-related activities/assignments by developing/maintaining stakeholder relationships, supporting plans/initiatives for customer/business needs, identifying/communicating goals/objectives, building/measuring accountability/progress, identifying/addressing improvements, demonstrating adaptability, promoting continuous learning
- Ensure compliance with policies/procedures, support mission/values/ethics/integrity by implementing action plans, utilizing/supporting Open Door Policy, providing direction/guidance on business processes/practices
- Build high-performing teams, embrace differences/cultures/ideas/experiences, create belonging/supportive workplace, provide thriving opportunities
- Work collaboratively, build trusting relationships, communicate with impact/energy/positivity to motivate/influence, attract/retain talent, empower/develop talent, recognize contributions
- Maintain/promote integrity/ethics/compliance standards, model Walmart values/culture, hold self/others accountable, support regenerative goals (positive impact for associates/customers/world, belonging, waste elimination, local giving), act selflessly
Skills
Team Leadership
Associate Training
Store Operations
Customer Service
Merchandising
Inventory Management
Profit and Loss Analysis
Budgeting
Forecasting
Expense Control
Hiring
Mentoring
Performance Management
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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