Program Manager I - Store Projects (Hardware) (REMOTE)
Dick's Sporting GoodsSalary not specified
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, and providing feedback (Tour to Teach)
- Strong communication and collaboration skills with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Capability to introduce and lead company change efforts, provide clear expectations, guidance for business solutions, and communicate objectives effectively
- Proficiency in modeling and demonstrating exceptional customer service standards (One Best Way/OBW service model)
- Experience in managing customer service initiatives (e.g., store of the community, community outreach), resolving customer needs/complaints/issues, and developing action plans for deficiencies and process improvements
- Skills in reviewing/evaluating P&L statements, managing budgeting, forecasting, expense control indexed to sales
- Knowledge of merchandise presentation, seasonal transitions, inventory flow, operational processes, and mitigating shrink to achieve sales/profit goals
- Ability to provide supervision, hire, train, mentor hourly associates, assign duties, set expectations, provide recognition, promote belonging mindset, and recruit for staffing needs
- Competence in developing/maintaining stakeholder relationships, supporting plans/initiatives, identifying/communicating goals, building accountability, measuring progress, addressing improvements, and promoting continuous learning/adaptability
- Commitment to ensuring compliance with company policies/procedures, supporting mission/values/ethics/integrity, implementing action plans, utilizing Open Door Policy
- Alignment with "Respect the Individual" principles: building high-performing teams, embracing differences, fostering belonging, creating thriving opportunities, working collaboratively, building relationships, communicating impactfully, attracting/retaining/developing talent
- Alignment with "Act with Integrity" principles: maintaining/promoting integrity/ethics/compliance, modeling Walmart values, holding accountable, supporting regenerative goals (belonging, eliminating waste, local giving), acting selfless/humble/self-aware
Responsibilities
- Lead and develop teams by teaching, training, listening to associates, touring stores, providing feedback, communicating/collaborating on operations/technology/merchandising/company direction, introducing/leading change, setting expectations, implementing solutions, communicating objectives
- Model/demonstrate exceptional customer service (OBW), manage/support initiatives (e.g., community programs), resolve customer issues, develop/implement action plans for deficiencies/process improvements for high-quality experience
- Drive financial performance/sales by reviewing P&L, managing budgeting/forecasting/expenses, monitoring merchandise presentation/seasonal transitions/inventory/operations, implementing action plans to mitigate shrink and achieve sales/profit goals
- Provide supervision/development for hourly associates: hiring, training, mentoring, assigning duties, setting expectations, recognition, promoting belonging, recruiting for staffing/growth
- Coordinate/complete/oversee job-related activities: develop/maintain stakeholder relationships, support plans/initiatives, identify/communicate goals, build accountability, measure progress, address improvements, demonstrate adaptability/continuous learning
- Ensure compliance with policies/procedures, support mission/values/ethics/integrity via action plans, Open Door Policy, direction/guidance on business processes
- Build high-performing teams, embrace differences, create belonging culture, provide thriving opportunities
- Work collaboratively, build trusting relationships, communicate with impact/energy/positivity to motivate/influence
- Attract/retain/develop talent, empower/recognize contributions
- Maintain/promote integrity/ethics/compliance, model Walmart values, hold accountable, support regenerative goals (belonging, waste elimination, local giving), act selfless/humble/self-aware
Skills
Team Leadership
Store Operations
Merchandising
Customer Service
P&L Analysis
Budgeting
Forecasting
Inventory Management
Training
Mentoring
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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