Program Manager I - Store Projects (Hardware) (REMOTE)
Dick's Sporting GoodsSalary not specified
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback (TourtoTeach), communicating/collaborating with all levels on store operations, technology, business initiatives, merchandising, company direction, and leading change efforts
- Proficiency in modeling/demonstrating exceptional customer service (One Best Way/OBW model), managing customer service initiatives (e.g., store of the community, outreach), resolving customer issues, developing action plans for deficiencies, and providing process improvement leadership
- Skills in driving financial performance by reviewing P&L statements, managing budgeting/forecasting/expenses, monitoring merchandise presentation/seasonal transitions/inventory/operations, and implementing action plans to mitigate shrink and achieve sales/profit goals
- Experience in supervising/developing hourly associates through hiring, training, mentoring, assigning duties, setting expectations, providing recognition, promoting belonging mindset, and recruiting for staffing/growth needs
- Capability to coordinate/oversee job activities by building stakeholder relationships, supporting plans/initiatives, setting/communicating goals, building accountability, measuring progress, addressing improvements, and promoting adaptability/continuous learning
- Knowledge of ensuring compliance with company policies/procedures, supporting mission/values/ethics/integrity via action plans, Open Door Policy, and guiding business processes
- Commitment to "Respect the Individual" by building high-performing teams, embracing differences, fostering belonging, creating thriving opportunities, working collaboratively, building relationships, communicating positively, attracting/retaining/developing talent, and recognizing contributions
- Adherence to "Act with Integrity" by maintaining/promoting ethics/compliance, modeling Walmart values, holding accountable, supporting regenerative goals (belonging, waste elimination, local giving), and acting selflessly
Responsibilities
- Lead and develop teams by teaching/training, actively listening, touring stores/providing feedback, communicating/collaborating on operations/technology/initiatives/merchandising/direction, introducing/leading change, providing expectations/guidance for business solutions, and communicating objectives
- Model/demonstrate customer service standards (OBW), manage/support initiatives (community outreach), resolve customer needs/complaints/issues, develop/implement action plans for deficiencies, and lead process improvements for high-quality experiences
- Drive financial/sales performance by reviewing P&L, managing budgeting/forecasting/expenses indexed to sales, monitoring merchandise/inventory/operations, and developing/implementing action plans for shrink mitigation and sales/profit goals
- Supervise/develop hourly associates by hiring/training/mentoring, assigning duties, setting expectations, providing recognition, communicating consistently, promoting belonging, and recruiting/developing for staffing/growth
- Coordinate/complete/oversee job activities by developing/maintaining stakeholder relationships, supporting customer/business plans/initiatives, identifying/communicating goals/objectives, building/measuring accountability/progress, addressing improvements, and promoting adaptability/continuous learning
- Ensure compliance with policies/procedures, support mission/values/ethics/integrity by implementing action plans, utilizing Open Door Policy, and providing direction/guidance on business processes/practices
Skills
Team Leadership
Associate Training
Store Operations
Customer Service
Merchandising
Inventory Management
Profit and Loss Analysis
Budgeting
Forecasting
Expense Control
Hiring
Mentoring
Performance Management
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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