Program Manager I - Store Projects (Hardware) (REMOTE)
Dick's Sporting GoodsSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, and providing feedback (Tour to Teach)
- Strong communication and collaboration skills with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Proficiency in introducing and leading company change efforts, providing clear expectations, guidance, and business objectives
- Expertise in modeling and demonstrating exceptional customer service standards (One Best Way/OBW service model)
- Experience managing customer service initiatives, resolving complaints/issues, developing action plans, and providing process improvement leadership
- Financial acumen for reviewing P&L statements, budgeting, forecasting, controlling expenses, monitoring merchandise presentation, inventory flow, operational processes, and mitigating shrink
- Supervisory skills including hiring, training, mentoring, assigning duties, setting expectations, providing recognition, and promoting a belonging mindset
- Recruiting and developing qualified associates to meet staffing needs and achieve company growth
- Ability to coordinate job-related activities, develop stakeholder relationships, support plans/initiatives, set goals, measure progress, and promote continuous learning
- Knowledge of company policies, procedures, mission, values, ethics, integrity, Open Door Policy, and Walmart values (e.g., regenerative company goals, sense of belonging, eliminating waste, local giving)
- Commitment to building high-performing teams, embracing differences, creating inclusive cultures, working collaboratively, attracting/retaining talent, and acting with integrity
Responsibilities
- Lead and develop teams by teaching, training, actively listening, touring stores, providing feedback, communicating/collaborating on operations, utilizing technology/business initiatives, introducing change efforts, and implementing business solutions
- Model exceptional customer service, manage/support initiatives (e.g., store of the community, outreach), resolve customer issues, develop action plans for deficiencies, and ensure high-quality customer experience
- Drive financial performance and sales by reviewing P&L, managing budgeting/forecasting/expenses, monitoring merchandise/inventory/operations, and implementing action plans to achieve sales/profit goals and mitigate shrink
- Provide supervision/development for hourly associates via hiring, training, mentoring, assigning duties, setting expectations, recognition, promoting belonging, and recruiting for staffing/growth
- Coordinate/oversee job activities by maintaining stakeholder relationships, supporting customer/business plans, identifying/communicating goals, building accountability, measuring progress, addressing improvements, and promoting adaptability/learning
- Ensure compliance with policies/procedures, support mission/values/ethics via action plans, utilize Open Door Policy, and provide direction on business processes
- Build high-performing teams, embrace differences, foster belonging, create thriving opportunities, work collaboratively, build relationships, communicate positively, attract/retain/develop talent, recognize contributions
- Maintain/promote integrity/ethics/compliance, model Walmart values, hold accountable, support regenerative goals (positive impact, belonging, waste elimination, local giving), and act selflessly
Skills
Team Leadership
Associate Training
Store Operations
Customer Service
P&L Management
Budgeting
Forecasting
Merchandising
Inventory Management
Shrink Mitigation
Hiring
Mentoring
Performance Feedback
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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