Product Manager - Retail Operations
PanoptoSalary not specified
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback (TourtoTeach), communicating and collaborating with all levels of associates
- Proficiency in utilizing technology, business initiatives, merchandising, and company direction to introduce and lead change efforts, set clear expectations, and implement business solutions
- Experience in modeling exceptional customer service using the One Best Way (OBW) service model, managing customer service initiatives (e.g., store of the community, community outreach), resolving customer issues, and developing action plans for process improvements
- Skills in driving financial performance by reviewing P&L statements, managing budgeting, forecasting, expense control, merchandise presentation, inventory flow, operational processes, and mitigating shrink to achieve sales and profit goals
- Capability to provide supervision and development for hourly associates, including hiring, training, mentoring, assigning duties, setting expectations, providing recognition, promoting a belonging mindset, and recruiting to meet staffing needs
- Ability to coordinate job-related activities by developing stakeholder relationships, supporting plans and initiatives, identifying goals, building accountability, measuring progress, addressing improvements, demonstrating adaptability, and promoting continuous learning
- Knowledge of company policies, procedures, mission, values, ethics, and integrity, including implementing action plans, utilizing the Open Door Policy, and providing guidance on business processes
- Commitment to "Respect the Individual" by building high-performing teams, embracing differences, creating belonging culture, working collaboratively, communicating positively, attracting/retaining talent, empowering/developing talent, and recognizing contributions
- Adherence to "Act with Integrity" by maintaining high standards of ethics/compliance, modeling Walmart values, holding accountable, supporting regenerative goals, acting selflessly, eliminating waste, and participating in local giving
Responsibilities
- Lead and develop teams by teaching, training, listening to associates, touring stores, providing feedback, communicating store operations, and implementing business solutions
- Model and demonstrate exceptional customer service standards, manage initiatives, resolve customer needs/complaints, and provide process improvement leadership
- Drive financial performance and sales by reviewing P&L, managing budgeting/forecasting/expenses, monitoring merchandise/inventory/operations, and developing action plans to achieve goals
- Supervise and develop hourly associates through hiring, training, mentoring, assigning duties, setting expectations, providing recognition, promoting belonging, and recruiting
- Coordinate and oversee job-related activities by maintaining stakeholder relationships, supporting initiatives, setting/measuring goals, addressing improvements, and promoting learning
- Ensure compliance with company policies/procedures, support mission/values/ethics by implementing action plans and utilizing Open Door Policy
- Build high-performing teams, embrace diversity, foster belonging, collaborate effectively, attract/retain/develop talent, and recognize accomplishments
- Maintain integrity, model values, hold accountable, support regenerative goals, act selflessly, and promote positive impact
Skills
Team Leadership
Training
Customer Service
P&L Analysis
Budgeting
Forecasting
Merchandising
Inventory Management
Hiring
Mentoring
Recruiting
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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