Program Manager I - Store Projects (Hardware) (REMOTE)
Dick's Sporting GoodsSalary not specified
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, and providing feedback (Tour to Teach)
- Strong communication and collaboration skills with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Capability to introduce and lead company change efforts, provide clear expectations, guidance for business solutions, and communicate objectives effectively
- Expertise in modeling and demonstrating exceptional customer service (One Best Way/OBW service model), managing initiatives like store of the community and outreach programs
- Skills in resolving customer needs, complaints, issues, developing action plans for deficiencies, and providing process improvement leadership
- Proficiency in driving financial performance: reviewing P&L statements, budgeting, forecasting, controlling expenses, monitoring merchandise presentation, inventory flow, operational processes, mitigating shrink, and achieving sales/profit goals
- Experience in supervising, hiring, training, mentoring hourly associates, assigning duties, setting expectations, providing recognition, promoting belonging mindset, and recruiting for staffing needs
- Ability to coordinate job-related activities, develop stakeholder relationships, support plans/initiatives, set goals, measure progress, address improvements, demonstrate adaptability, and promote continuous learning
- Knowledge of ensuring compliance with company policies, procedures, mission, values, ethics, integrity; implementing action plans, utilizing Open Door Policy
- Commitment to "Respect the Individual": building high-performing teams, embracing differences, creating belonging culture, working collaboratively, attracting/retaining talent, empowering/development, recognition
- Commitment to "Act with Integrity": maintaining high standards of ethics/compliance, modeling Walmart values, accountability, supporting regenerative goals, selfless actions
Responsibilities
- Lead and develop teams by teaching, training, listening, touring stores, providing feedback, communicating/collaborating on operations, initiatives, merchandising, change efforts, expectations, and objectives
- Model exceptional customer service, manage/support initiatives (e.g., community programs), resolve issues, develop action plans, provide process improvements for high-quality customer experience
- Drive financial performance and sales: review P&L, manage budgeting/forecasting/expenses, monitor merchandise/inventory/operations, implement plans to mitigate shrink and achieve goals
- Provide supervision/development for associates: hire, train, mentor, assign duties, set expectations, recognize, promote belonging, recruit to meet staffing/growth needs
- Coordinate/complete/oversee job activities: maintain stakeholder relationships, support plans/initiatives, identify/communicate goals, build accountability, measure progress, address improvements, promote learning
- Ensure compliance with policies/procedures, support mission/values/ethics/integrity via action plans, Open Door Policy, and guidance in business processes
- Build high-performing teams, embrace differences, foster belonging culture, create thriving opportunities
- Work collaboratively, build relationships, communicate positively to motivate/influence
- Attract/retain talent, empower/develop, recognize contributions
- Maintain/promote integrity/ethics/compliance, model values, ensure accountability, support regenerative goals (belonging, waste elimination, local giving), act selflessly
Skills
Team Leadership
Customer Service
Store Operations
Merchandising
P&L Management
Budgeting
Forecasting
Inventory Management
Hiring
Training
Mentoring
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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