Program Manager I - Store Projects (Hardware) (REMOTE)
Dick's Sporting GoodsSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback (TourtoTeach), communicating and collaborating with all levels of associates
- Proficiency in utilizing technology, business initiatives, merchandising, and company direction to introduce and lead change efforts, set clear expectations, and implement business solutions
- Experience in modeling exceptional customer service (One Best Way/OBW service model), managing customer service initiatives (e.g., store of the community, community outreach), resolving customer issues, and developing action plans for process improvements
- Skills in driving financial performance by reviewing P&L statements, managing budgeting, forecasting, expense control, merchandise presentation, inventory flow, operational processes, and mitigating shrink to achieve sales/profit goals
- Capability to provide supervision and development for hourly associates, including hiring, training, mentoring, assigning duties, setting expectations, providing recognition, promoting belonging mindset, and recruiting to meet staffing needs
- Ability to coordinate job-related activities, develop relationships with stakeholders, support plans/initiatives, set goals, build accountability, measure progress, identify improvements, demonstrate adaptability, and promote continuous learning
- Knowledge of company policies, procedures, mission, values, ethics, integrity, Open Door Policy, and ability to implement action plans and provide guidance
- Commitment to "Respect the Individual" by building high-performing teams, embracing differences, fostering belonging, creating development opportunities, working collaboratively, building relationships, communicating effectively, attracting/retaining talent
- Commitment to "Act with Integrity" by maintaining high standards of ethics/compliance, modeling Walmart values, holding accountable, supporting regenerative goals, creating belonging, eliminating waste, participating in local giving, acting selflessly
Responsibilities
- Lead and develop teams by teaching, training, listening to associates, touring stores, providing feedback, communicating/collaborating on store operations, technology, initiatives, merchandising, company direction, leading change, setting expectations, implementing solutions, and communicating objectives
- Model and demonstrate exceptional customer service standards, manage/support initiatives (e.g., community programs), resolve customer needs/complaints/issues, develop/implement action plans for deficiencies, provide process improvement leadership for high-quality customer experience
- Drive financial performance and sales by reviewing/evaluating P&L statements, managing budgeting/forecasting/expenses, ensuring merchandise presentation/seasonal transitions/inventory flow/operational processes, developing action plans to mitigate shrink and achieve sales/profit goals
- Provide supervision/development for hourly associates by hiring, training, mentoring, assigning duties, setting expectations, providing recognition, communicating consistently, promoting belonging mindset, recruiting/developing associates for staffing and growth
- Coordinate/complete/oversee job-related activities/assignments by developing/maintaining stakeholder relationships, supporting plans/initiatives, identifying/communicating goals/objectives, building accountability, measuring progress, addressing improvements, demonstrating adaptability, promoting continuous learning
- Ensure compliance with company policies/procedures, support mission/values/ethics/integrity by implementing action plans, utilizing/supporting Open Door Policy, providing direction/guidance on business processes/practices
Skills
Team Leadership
Associate Training
Store Operations
Customer Service
P&L Management
Budgeting
Forecasting
Merchandising
Inventory Management
Shrink Reduction
Hiring
Mentoring
Performance Feedback
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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