Program Manager I - Store Projects (Hardware) (REMOTE)
Dick's Sporting GoodsSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, and providing feedback (Tour to Teach)
- Strong communication and collaboration skills with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Capability to introduce and lead company change efforts, provide clear expectations, guidance for business solutions, and communicate objectives effectively
- Experience in modeling and demonstrating exceptional customer service (One Best Way/OBW service model), managing customer service initiatives (e.g., store of the community, outreach programs), resolving issues, and implementing action plans for improvements
- Proficiency in driving financial performance: reviewing P&L statements, budgeting, forecasting, controlling expenses, monitoring merchandise presentation, inventory flow, operational processes, and mitigating shrink to achieve sales/profit goals
- Skills in supervising, hiring, training, mentoring associates, assigning duties, setting expectations, providing recognition, promoting belonging mindset, and recruiting for staffing needs
- Ability to coordinate job-related activities, build stakeholder relationships, support plans/initiatives, set goals, measure progress, identify improvements, and demonstrate adaptability/continuous learning
- Commitment to compliance with company policies, Open Door Policy, ethics, integrity, and Walmart values (Respect the Individual, Act with Integrity)
- Cultural fit: building high-performing teams, embracing differences, fostering belonging, collaborating, attracting/retaining talent, maintaining humility, self-awareness, and promoting regenerative goals
Responsibilities
- Lead and develop teams by teaching, training, listening, touring stores, providing feedback, and communicating on operations, initiatives, merchandising, and changes
- Model exceptional customer service, support initiatives, resolve customer issues, develop action plans, and provide process improvement leadership
- Drive financial performance and sales in designated store area through P&L review, budgeting, expense control, merchandise/inventory management, and action plans for shrink/sales goals
- Provide supervision and development for hourly associates: hiring, training, mentoring, assigning duties, setting expectations, recognition, promoting belonging, and recruiting
- Coordinate and oversee job-related activities, maintain stakeholder relationships, support customer/business needs, set/measure goals, address improvements, and promote learning
- Ensure compliance with policies/procedures, support mission/values/ethics via action plans and Open Door Policy guidance
- Build high-performing teams, embrace diversity, create belonging culture, collaborate effectively, attract/retain/develop talent, and recognize contributions
- Maintain integrity, model Walmart values, hold accountable, support regenerative goals (e.g., belonging, waste elimination, local giving), and act humbly/selflessly
Skills
Team Leadership
Associate Training
Store Operations
Customer Service
P&L Management
Budgeting
Forecasting
Merchandising
Inventory Management
Shrink Reduction
Performance Coaching
Change Management
Community Outreach
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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