Program Manager I - Store Projects (Hardware) (REMOTE)
Dick's Sporting GoodsSalary not specified
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, and providing feedback (Tour to Teach)
- Strong communication and collaboration skills across all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Proficiency in introducing and leading company change efforts, setting clear expectations, and implementing business solutions
- Expertise in modeling and demonstrating exceptional customer service using the One Best Way (OBW) service model
- Experience managing customer service initiatives, resolving complaints/issues, and developing action plans for process improvements
- Financial acumen, including reviewing P&L statements, budgeting, forecasting, expense control, merchandise presentation, inventory management, and mitigating shrink
- Supervisory skills for hiring, training, mentoring, assigning duties, setting expectations, providing recognition, and promoting a belonging mindset
- Ability to recruit and develop associates to meet staffing needs and company growth
- Relationship-building with stakeholders, goal-setting, accountability measurement, and adaptability for continuous learning
- Knowledge of company policies, procedures, ethics, integrity standards, and Open Door Policy
- Commitment to Respect the Individual: building high-performing teams, embracing diversity, fostering belonging, collaborating effectively, attracting/retaining talent
- Commitment to Act with Integrity: upholding ethics/compliance, modeling Walmart values, accountability, regenerative goals, selfless actions
Responsibilities
- Lead and develop teams by touring stores, providing feedback, communicating store operations, and guiding business objectives
- Model exceptional customer service, manage initiatives (e.g., store of the community, outreach), resolve issues, and implement action plans for high-quality experiences
- Drive financial performance by reviewing P&L, managing budgets/forecasts/expenses, ensuring merchandise/inventory processes, and achieving sales/profit goals
- Supervise and develop hourly associates through hiring, training, mentoring, duty assignment, recognition, and promoting belonging
- Coordinate job-related activities, maintain stakeholder relationships, support plans/initiatives, set/communicate goals, measure progress, and address improvements
- Ensure compliance with policies/procedures, support mission/values/ethics via action plans and Open Door Policy guidance
- Build high-performing teams, embrace differences, create belonging culture, and provide thriving opportunities
- Work collaboratively, build trusting relationships, communicate positively to motivate/influence
- Attract/retain talent, empower/develop, recognize contributions
- Maintain/promote integrity/ethics/compliance, model Walmart values, hold accountable, support regenerative goals (belonging, waste elimination, local giving)
- Act selflessly and consistently with integrity
Skills
Team Leadership
Customer Service
P&L Analysis
Budgeting
Forecasting
Merchandising
Inventory Management
Process Improvement
Hiring
Training
Mentoring
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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