Program Manager I - Store Projects (Hardware) (REMOTE)
Dick's Sporting GoodsSalary not specified
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, and providing feedback (e.g., Tour-to-Teach)
- Skills in communicating and collaborating with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Capability to introduce and lead company change efforts, set clear expectations, and guide implementation of business solutions
- Experience modeling exceptional customer service using the One Best Way (OBW) model and managing customer service initiatives
- Proficiency in resolving customer needs, complaints, and issues, developing action plans, and providing process improvement leadership
- Knowledge of reviewing and evaluating P&L statements, managing budgeting, forecasting, and controlling expenses
- Ability to monitor merchandise presentation, seasonal transitions, inventory flow, operational processes, and mitigate shrink
- Skills in hiring, training, mentoring, assigning duties, setting expectations, providing recognition, ensuring belonging, and recruiting associates
- Competence in coordinating job-related activities, developing stakeholder relationships, setting goals, measuring progress, and promoting continuous learning
- Understanding of company policies, procedures, ethics, integrity, and support for the Open Door Policy
Responsibilities
- Lead and develop teams by teaching, training, actively listening, touring stores, providing feedback, and communicating business objectives
- Model and demonstrate exceptional customer service standards, manage customer service initiatives, resolve issues, and implement action plans for improvements
- Drive financial performance and sales by reviewing P&L statements, managing budgets/expenses, ensuring effective merchandise presentation/inventory/operations, and achieving sales/profit goals
- Provide supervision and development for hourly associates through hiring, training, mentoring, assigning duties, setting expectations, recognition, and recruiting
- Coordinate, complete, and oversee job-related activities by maintaining stakeholder relationships, supporting plans/initiatives, identifying goals, building accountability, and addressing improvements
- Ensure compliance with company policies, procedures, mission, values, ethics, and integrity by implementing action plans and providing guidance
Skills
Team Leadership
Customer Service
P&L Management
Budgeting
Forecasting
Merchandising
Inventory Management
Store Operations
Associate Training
Change Management
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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