Product Manager - Retail Operations
PanoptoSalary not specified
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback (TourtoTeach), communicating/collaborating with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Skill in introducing and leading company change efforts, providing clear expectations/guidance for business solutions, and communicating business objectives effectively
- Experience modeling/demonstrating exceptional customer service (One Best Way/OBW service model), managing/supporting initiatives (e.g., store of the community, outreach programs), resolving customer needs/complaints/issues, developing/implementing action plans for deficiencies, and providing process improvement leadership
- Capability to drive financial performance/sales by reviewing/evaluating P&L statements, managing budgeting/forecasting/expense control, monitoring merchandise presentation/seasonal transitions/inventory flow/operational processes, and implementing action plans to mitigate shrink and achieve sales/profit goals
- Proficiency in providing supervision/development for hourly associates: hiring, training, mentoring, assigning duties, setting expectations, providing recognition, communicating consistently, promoting belonging mindset, recruiting/developing talent for staffing/growth needs
- Ability to coordinate/oversee job-related activities: developing/maintaining stakeholder relationships, supporting plans/initiatives, identifying/communicating goals/objectives, building accountability, measuring progress, addressing improvements, demonstrating adaptability, promoting continuous learning
- Knowledge of ensuring compliance with company policies/procedures, supporting mission/values/ethics/integrity via action plans, Open Door Policy, and guidance on business processes/practices
- Commitment to "Respect the Individual": building high-performing teams, embracing differences, creating belonging culture, providing thrive/perform opportunities, working collaboratively, building trusting relationships, communicating with impact/positivity, attracting/retaining/empowering/developing talent, recognizing contributions
- Commitment to "Act with Integrity": maintaining/promoting integrity/ethics/compliance, modeling Walmart values, holding accountable, supporting regenerative goals (positive impact, belonging, waste elimination, local giving), acting selflessly/consistently
Responsibilities
- Lead and develop teams effectively by teaching/training, actively listening, touring stores/providing feedback (TourtoTeach), communicating/collaborating on operations/technology/initiatives/merchandising/company direction, introducing/leading change, providing expectations/guidance for solutions, communicating objectives
- Model/demonstrate exceptional customer service standards (OBW model), manage/support initiatives (e.g., community programs), ensure resolution of customer needs/complaints/issues, develop/implement action plans for deficiencies/process improvements for high-quality experience
- Drive financial performance/sales in designated store area: review/evaluate P&L, manage budgeting/forecasting/expenses (indexed to sales), monitor merchandise presentation/transitions/inventory/operations, develop/implement action plans to mitigate shrink/achieve sales/profit goals
- Provide supervision/development for hourly associates: hire/train/mentor, assign duties, set expectations, provide recognition, communicate consistently, promote belonging mindset, recruit/develop for staffing/growth
- Coordinate/complete/oversee job-related activities/assignments: develop/maintain stakeholder relationships, support plans/initiatives for customer/business needs, identify/communicate goals/objectives, build/measure accountability/progress, identify/address improvements, demonstrate adaptability, promote continuous learning
- Ensure compliance with policies/procedures, support mission/values/ethics/integrity: implement action plans, utilize/support Open Door Policy, provide direction/guidance on business processes/practices
- Build high-performing teams, embrace differences, create belonging culture, provide thrive/perform opportunities for associates
- Work collaboratively, build trusting relationships, communicate with impact/energy/positivity to motivate/influence
- Attract/retain best talent, empower/develop talent, recognize contributions/accomplishments
- Maintain/promote integrity/ethics/compliance, model Walmart values, hold accountable, support regenerative goals (positive impact for associates/customers/world, belonging, waste elimination, local giving), act selflessly/consistently
Skills
Team Leadership
Associate Training
Store Operations
Customer Service
Merchandising
Inventory Management
Budgeting
P&L Analysis
Hiring
Mentoring
Forecasting
Shrink Mitigation
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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