Operations Manager
Dandy$116,500 - $137,000/year
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback (TourtoTeach), communicating, and collaborating with all levels of associates
- Proficiency in utilizing technology, business initiatives, merchandising, and company direction to introduce and lead change efforts
- Skills in modeling and demonstrating exceptional customer service standards (One Best Way/OBW service model), managing customer service initiatives (e.g., store of the community, community outreach), resolving customer issues, and implementing action plans for process improvements
- Capability to drive financial performance by reviewing P&L statements, managing budgeting, forecasting, expense control, merchandise presentation, inventory flow, operational processes, and mitigating shrink
- Experience in providing supervision and development for hourly associates, including hiring, training, mentoring, assigning duties, setting expectations, recognition, promoting belonging mindset, and recruiting
- Ability to coordinate and oversee job-related activities, develop relationships with stakeholders, support plans/initiatives, set goals, measure progress, address improvements, and promote continuous learning
- Commitment to ensuring compliance with company policies, procedures, mission, values, ethics, integrity, Open Door Policy, and Walmart values (e.g., regenerative company goals, eliminating waste, local giving)
- Behaviors aligned with "Respect the Individual" (build high-performing teams, embrace differences, foster belonging, collaborate, communicate positively, attract/retain/develop talent) and "Act with Integrity" (maintain ethics/compliance, model values, hold accountable, act selfless)
Responsibilities
- Lead and develop teams by teaching, training, listening, touring stores, providing feedback, communicating store operations, and guiding implementation of business solutions
- Model exceptional customer service, support initiatives, resolve complaints/issues, develop action plans, and provide process improvement leadership
- Drive financial performance and sales through P&L review, budgeting/forecasting/expense control, merchandise/inventory/operational management, and action plans to achieve sales/profit goals
- Supervise and develop hourly associates via hiring, training, mentoring, duty assignment, expectation setting, recognition, belonging mindset promotion, and recruitment
- Coordinate/complete/oversee job activities, maintain stakeholder relationships, support customer/business plans, set/measure goals, build accountability, identify improvements, and promote adaptability/learning
- Ensure compliance with policies/procedures, support mission/values/ethics via action plans, Open Door Policy, and guidance on business processes
- Build high-performing teams, embrace diversity, create belonging culture, collaborate, communicate effectively, attract/retain/develop talent
- Maintain/promote integrity/ethics/compliance, model Walmart values, hold accountable, support regenerative goals, foster belonging, eliminate waste, participate in local giving, act selfless
Skills
Team Leadership
Customer Service
P&L Management
Budgeting
Forecasting
Merchandising
Inventory Management
Training
Mentoring
Hiring
Store Operations
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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